NexlintoShift Manager
Company : Five Guys
Location : Berwyn, IL, 60402
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Berwyn, IL
Popular Searches for Shift Manager
Frequently Asked Questions
Berwyn's foodservice industry is bustling, but Five Guys offers a standout shift manager position with competitive pay and benefits, making it appealing compared to similar roles at local burger spots. Its strong brand and career growth opportunities often attract more applicants, raising competition slightly.
While not mandatory, certifications like ServSafe food handler and leadership training can boost a shift manager's profile in Berwyn. Employers, including Five Guys, value formal food safety knowledge and team management skills to maintain high operational standards.
Effective shift managers thrive on clear communication, quick decision-making, and motivating crew members during peak hours. They lead by example, ensuring smooth operations while maintaining customer focus and quality standards, which is crucial in Five Guys' energetic environment.
Shift managers juggle staff coordination, operational oversight, and customer satisfaction simultaneously. Unlike crew members, they handle staffing decisions, monitor food safety, and resolve issues proactively, requiring solid multitasking and leadership capabilities.
Many shift managers leverage their experience to move into higher management roles such as assistant manager or store manager. Five Guys supports upward mobility through leadership development programs and performance-based promotions.
Five Guys emphasizes a family-like atmosphere where shift managers cultivate team spirit and uphold quality food and guest experience standards. Managers embody brand values by fostering a positive work environment and guiding staff to deliver exceptional service.
Beyond a $19 hourly starting wage, Five Guys provides shared tips, a secret shopper bonus, and free meals during shifts. These benefits, combined with flexible scheduling and comprehensive health options, make their shift manager roles particularly attractive locally.
Starting at $19/hour plus tips and bonuses, Five Guys offers a wage slightly above the Berwyn average for shift managers, which typically ranges from $16 to $18. This competitive pay reflects the company’s commitment to quality leadership on shift.
Managing high customer volume, ensuring all stations are staffed, and maintaining food quality during busy hours can be demanding. A shift manager must stay calm under pressure, coordinate effectively, and quickly address any service hiccups to keep the shift running smoothly.
Five Guys in Berwyn offers flexible scheduling to accommodate diverse lifestyles, especially after initial training. This flexibility helps shift managers balance full-time hours with personal responsibilities, making it a practical choice for many local candidates.