Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Maywood's automotive service sector has a steady demand for assistant managers skilled in oil change operations. Local businesses like Driven Brands offer growth paths, but competition can rise with many applicants seeking hands-on leadership roles in this fast-paced environment.
Managing workflow during peak hours, ensuring safety compliance, and maintaining customer satisfaction are daily hurdles. The role requires balancing hands-on vehicle maintenance with team supervision, especially in busy Maywood locations where operational efficiency is critical.
While prior automotive knowledge helps, employers value leadership potential, physical stamina, and customer service skills. Reliable transportation and a positive attitude also stand out, particularly for companies like Driven Brands seeking motivated team leaders.
Unlike technicians focused solely on vehicle servicing, assistant managers oversee shop operations, mentor staff, and handle customer interactions. They blend technical skills with leadership responsibilities to ensure smooth daily workflows and quality service delivery.
Absolutely. This position serves as a stepping stone toward full shop management roles or other leadership positions within automotive service companies, especially those like Driven Brands that emphasize skill development and fast-track advancement.
Driven Brands offers paid training focused on technical skills and leadership, helping assistant managers build expertise in vehicle maintenance and team management. This approach fosters professional growth within a performance-driven culture.
Employees enjoy perks such as free oil changes, competitive hourly wages complemented by bonuses, paid time off, and comprehensive health insurance options, enhancing both work satisfaction and financial stability.
Assistant managers in oil change services around Maywood generally earn between $18 and $25 per hour, with additional bonus opportunities. Compensation reflects the blend of leadership duties and hands-on technical responsibilities typical for this role.
This position combines both physical tasks like performing oil changes and light maintenance with operational leadership such as mentoring staff and managing shop workflow, requiring a balance of hands-on involvement and managerial focus.
Located in Maywood, Driven Brands is reachable via major roads and public transit from surrounding neighborhoods. However, traffic congestion during rush hours can affect commute times, so planning ahead is advisable.