General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys Mesquite, General Managers engage directly with fast-paced kitchen operations and team collaboration, fostering a lively atmosphere with music and open kitchens. This hands-on style contrasts with more traditional managerial roles that might focus more on administrative tasks away from the floor.
Five Guys prioritizes leaders who can energize and motivate diverse teams while maintaining open communication. Stamina for fast-paced shifts and a collaborative mindset to adapt quickly to changing crew dynamics are essential to succeed in this role.
General Managers often advance to regional or corporate leadership roles within hospitality, leveraging their operational expertise and team leadership skills. Growth can also branch into franchise ownership or specialized operations management positions.
General Managers in Mesquite typically earn between $50,000 and $65,000 annually, depending on experience and store performance. Bonuses tied to restaurant success can further enhance total compensation.
While a high school diploma is standard, certifications like ServSafe enhance credibility. In Mesquite's competitive market, proven leadership and relevant food safety credentials are highly advantageous.
Mesquite shows steady demand for skilled restaurant managers due to its growing hospitality industry. Candidates with strong leadership backgrounds and flexibility in shift work generally find more opportunities.
Navigating high-energy kitchen environments, balancing crew rotations, and maintaining top-notch customer experiences amid local competition requires adaptability and quick decision-making tailored to Mesquite’s diverse clientele.
The role blends operational leadership with a vibrant culture where managers encourage team camaraderie through music and shared passion for food, creating an engaging work environment unique to Five Guys’ brand.
Five Guys invests in ongoing leadership training and offers clear advancement tracks, fostering skill growth and opening doors to higher operational or regional roles within a rapidly expanding brand.
The General Manager at Five Guys holds full operational ownership of the restaurant, including financial oversight and staff leadership, whereas assistant roles often support these tasks without complete accountability.