General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys Arlington combines fast-paced burger service with a people-first culture, demanding high energy and adaptability. Unlike some Texas general manager jobs, it emphasizes cross-training and real-time team communication to create a lively, collaborative environment unique to this brand.
Success hinges on inspiring and motivating diverse teams, maintaining stamina in a busy kitchen, and fostering open communication. At Five Guys, humility and a team-first mindset are key leadership traits that drive operational excellence and staff engagement.
A general manager gains valuable operational, financial, and people management experience, building skills transferable to regional or multi-unit leadership. This role often lays the groundwork for advancement into broader hospitality management or corporate roles.
While a high school diploma is essential, ServSafe certification is highly regarded locally due to health regulations. Additionally, experience in food service and strong professional references significantly enhance hiring prospects in Arlington’s competitive market.
General managers in Arlington typically earn between $50,000 and $65,000 annually, including base pay and bonuses tied to restaurant performance. Five Guys supports competitive salaries alongside career growth and incentive programs.
Managers work split shifts covering mornings (8 am-4 pm) and afternoons (3 pm-11 pm), requiring stamina but also offering predictable hours. This schedule supports consistent team leadership while allowing downtime between shifts.
Arlington’s bustling hospitality sector, boosted by tourism and sports venues, sustains steady demand for experienced general managers. Compared to larger cities, competition is moderate with opportunities growing alongside local foodservice expansion.
Five Guys offers a vibrant culture blending classic rock vibes with teamwork, plus quarterly bonuses and leadership development. This creates a rewarding environment distinct from more traditional, rigid restaurant management positions.
Managers oversee everything from inventory control to crew coaching, thrive in noisy, dynamic kitchens, and ensure smooth shifts. The open kitchen concept promotes transparent teamwork, requiring hands-on involvement throughout the day.
Candidates must be prepared for a physically active, fast-paced workplace demanding flexibility and strong communication. Passion for food and team-building, coupled with leadership experience, positions applicants for success in this energetic environment.