NexlintoShift Manager
Company : Five Guys
Location : Stanley, NC, 28164
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Stanley's dynamic foodservice environment, a Shift Manager must multitask effectively—motivating crew members while ensuring speedy, quality guest experiences. Balancing operational oversight and hands-on support is key to maintaining high standards during busy shifts in a competitive local market.
Strong communication and conflict resolution skills stand out for Five Guys Shift Managers. These abilities help nurture a positive team atmosphere, manage customer interactions smoothly, and foster cooperation among crew, all essential for maintaining service excellence.
Starting as a Shift Manager at Five Guys opens doors to assistant manager and general manager roles. The company’s clear advancement pathways and leadership development programs support career growth within the fast-food industry, especially in growth areas like Stanley, NC.
Stanley, NC has a growing but less saturated job market for Shift Managers, offering less competition than bigger cities like Charlotte. This can translate into more opportunities for leadership roles with steady wage prospects in neighborhood chains and franchises.
While formal certifications aren't mandatory, food safety and workplace safety training recognized in North Carolina, such as ServSafe, enhance a candidate’s competitiveness for Shift Manager roles locally, reflecting employers' focus on quality and compliance.
Five Guys emphasizes team empowerment and operational ownership during shifts, with perks like shared tips and flexible scheduling. This contrasts with larger chains where managerial duties might be more rigidly structured. The company culture fosters energetic teamwork and career development.
Handling sudden surges in customer flow while maintaining food quality and staff morale can be challenging. Stanley’s community-focused clientele expects fast, friendly service, so Shift Managers must quickly adapt staffing and workflow to keep standards high under pressure.
Yes, the $19 starting wage is supplemented by shared tips and bonus programs tied to store performance and customer satisfaction, enhancing total earnings beyond the base hourly rate for Shift Managers in Stanley, NC.
A typical shift involves orchestrating crew assignments, monitoring food prep, and managing guest experience with hands-on leadership. Unlike some supervisor roles, Five Guys Shift Managers actively engage in both operational tasks and team coaching, creating a more involved leadership role.
Five Guys offers flexible scheduling and full-time hours post-training, accommodating personal commitments in Stanley’s community. This balance is often better than typical shift work jobs, thanks to the company’s focus on employee wellbeing and predictable shift patterns.