NexlintoShift Manager
Company : Five Guys
Location : Sparta, MI, 49345
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Sparta, MI has a steadily growing demand for shift managers, especially in fast-food chains like Five Guys. The competition is moderate, with employers valuing candidates who bring leadership experience and customer service skills, making it essential to highlight prior retail or restaurant supervisory roles.
In Sparta, many shift manager roles offer flexible scheduling to accommodate various lifestyles, though full-time hours become available after training. This flexibility helps balance personal commitments while gaining valuable leadership experience in fast-paced environments.
Strong communication, decisiveness, and the ability to motivate a team under pressure are key leadership traits for shift managers. Demonstrating reliability and a proactive approach to problem-solving often distinguishes successful candidates in this role.
The shift manager juggles supervising team members, ensuring food quality, managing customer interactions, and handling operational tasks like opening or closing the store. Balancing quick decision-making with team support is crucial to keeping shifts running smoothly.
Shift managers at Five Guys in Sparta, MI start at around $19 per hour, with additional income from shared tips and bonus incentives. This competitive pay reflects the leadership responsibilities and commitment required during shifts.
Five Guys emphasizes a positive, energetic workplace culture, offering perks like free meals, secret shopper bonuses, and clear career advancement paths. This focus on team morale and growth opportunities sets it apart from other burger chains.
The role combines hands-on team leadership with operational oversight, allowing managers to sharpen communication, coaching, and problem-solving abilities in a real-world setting, laying a solid foundation for future hospitality management careers.
While not always mandatory, completing food safety or hospitality management certifications recognized in Michigan can boost a candidate's prospects. Sparta employers appreciate formal training that complements practical leadership experience.
Five Guys encourages shift managers to address guest concerns with professionalism and quick resolution strategies, supported by training programs and incentives like secret shopper bonuses that reward excellent customer service.
Shift managers can advance to roles such as store manager or regional supervisor by demonstrating consistent leadership, operational excellence, and a strong work ethic, benefiting from Five Guys’ clear development tracks within the company.