NexlintoShift Manager
Company : Five Guys
Location : Lowell, NC, 28098
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers at Five Guys in Lowell foster a positive environment by actively supporting crew members, recognizing achievements, and effectively communicating during peak times. This approach helps maintain motivation and ensures smooth operations, crucial for delivering fast, friendly service in a high-energy burger restaurant.
Key leadership traits include decisiveness, clear communication, and the ability to multitask under pressure. A successful shift manager at Five Guys guides their team by example, ensures quality standards, and adapts quickly to challenges, all while maintaining a customer-first mindset in a fast-paced setting.
During a shift, managers coordinate staff assignments, oversee food safety compliance, resolve customer concerns, and keep operations running efficiently. They also provide coaching to team members and ensure all stations are staffed, which directly impacts service quality and customer satisfaction.
Lowell’s growing food service sector shows steady demand for shift managers, driven by expanding local dining options and chains like Five Guys. Candidates with leadership experience often find competitive opportunities, reflecting the area's investment in quality customer service and operational efficiency.
Given Lowell’s moderate living expenses, Five Guys offers competitive wages around $19 per hour plus tips, aligning well with local standards. This pay supports a balanced lifestyle while attracting motivated managers capable of delivering exceptional service.
Five Guys emphasizes team culture, flexible scheduling, and performance bonuses, creating a supportive work environment. Unlike some competitors, the shared tips and secret shopper bonuses at Five Guys offer additional earning potential, making it appealing for shift managers seeking growth and recognition.
Five Guys prioritizes interpersonal skills, a passion for quality food, and proactive leadership. Their managers must thrive in fast-paced settings, mentor new employees effectively, and uphold strict safety standards, blending operational expertise with a customer-centric approach.
Shift managers at Five Guys have clear advancement paths, often moving into store management or regional roles. The company supports growth through training and performance-based incentives, making it a solid choice for those aiming to build a long-term career in restaurant leadership.
Hiring for Five Guys shift manager positions in Lowell is moderately competitive due to the brand’s reputation and benefits. Candidates with prior leadership experience and strong communication skills tend to stand out, especially in a market with increasing demand for skilled supervisors.
Shift Managers in Lowell start at $19 per hour, supplemented by shared tips and performance bonuses like secret shopper rewards. This combination often results in higher overall compensation compared to base pay alone, incentivizing excellent customer service and team leadership.