NexlintoShift Manager
Company : Five Guys
Location : Cartersville, GA, 30121
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Cartersville's food service market shows steady demand for shift managers, especially in popular chains such as Five Guys. Competition tends to be moderate, with candidates often valued for leadership skills and customer service experience, making it a promising area for those aiming to grow in restaurant management.
While formal certifications aren't always mandatory in Cartersville, possessing a food safety certification or leadership training can give shift managers an edge. Many restaurants, including Five Guys, appreciate candidates who demonstrate commitment to quality and safety through recognized credentials.
Strong communication, team motivation, and quick problem-solving are critical for shift managers. Leading by example during busy shifts ensures smooth operations, while coaching crew members fosters a positive work environment that enhances guest satisfaction and operational efficiency.
Shift leaders focus intensively on real-time team management and immediate operational flow during their shifts, unlike general managers who handle broader strategic and administrative duties. This hands-on leadership ensures quality service and safety standards are consistently met.
Managing staff schedules, maintaining food safety, and addressing customer feedback swiftly are common hurdles. Effective shift managers prioritize clear communication and adaptability, ensuring the team stays coordinated and customers leave satisfied.
Shift managers at Five Guys benefit from a starting wage plus shared tips and bonus opportunities, including secret shopper incentives linked to customer service and store performance. This structure motivates managers to maintain high standards and reward exceptional team leadership.
Yes, Five Guys provides flexible scheduling with full-time hours available post-training. This allows shift managers in Cartersville to tailor their work shifts around personal commitments while still pursuing career advancement within the company.
Starting pay for a Five Guys shift manager in Cartersville typically begins around $19.00 per hour, with additional income from shared tips and performance bonuses. This competitive wage reflects both local market standards and the role’s leadership responsibilities.
Yes, candidates with 1-2 years in restaurant or retail leadership are preferred, but Five Guys values motivated individuals eager to learn. The company supports growth with training and development, making it accessible for those ready to step up into management.
Five Guys emphasizes a team-focused culture with perks such as free meals during shifts and a transparent bonus system. Their shift managers enjoy clear career paths and a vibrant workplace environment, differentiating it from other fast-food chains where roles may be more rigid.