Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Haddonfield's food service sector shows a steady need for shift managers, particularly in popular burger franchises like Five Guys. Compared to retail leadership roles, restaurant shift managers benefit from consistent hiring due to high turnover and peak dining hours, making these positions more accessible locally.
While no mandatory certifications exist for shift managers in Haddonfield, possessing food safety or hospitality management credentials can significantly enhance competitiveness. Local employers often prefer candidates familiar with state food handling laws and customer service excellence standards.
Top shift managers excel in team coordination, real-time problem solving, and maintaining quality standards under pressure. Unlike general shift leaders, they are responsible for operational decisions, coaching staff, and ensuring compliance with safety protocols during their entire shift.
Strong leadership experience, effective communication, and a proactive mindset are crucial. Demonstrating ability to manage full shift operations, train new hires, and maintain guest satisfaction can open pathways to assistant manager or store manager roles in fast-casual dining.
In burger-focused chains, shift managers juggle fast order turnover, strict food quality checks, and swift guest service. Other restaurants might emphasize table service coordination or inventory control, but burger chains demand rapid problem-solving and high energy to maintain flow.
Five Guys expects shift managers to be the 'heartbeat' of their shift, fostering a lively team spirit while upholding rigorous quality and safety standards. Unlike generic roles, they emphasize hands-on involvement with crew training and customer engagement to maintain the brand’s reputation.
Offering a starting wage of $19/hour plus shared tips and performance bonuses, Five Guys provides competitive pay in Haddonfield. This package often surpasses many local burger chains, reflecting their focus on rewarding leadership and customer service excellence.
Shift managers in Haddonfield typically earn between $18 and $22 per hour. Candidates with 1-2 years of leadership experience, like those at Five Guys, may command higher wages, especially when factoring in tips and bonuses tied to store performance.
Shift managers at Five Guys often have opportunities to pick up extra shifts, supporting their teams during peak times. The role offers flexible scheduling after training, accommodating those seeking full-time hours or supplemental income through open or night shifts.
Five Guys does offer 3rd shift or night shift manager roles depending on store needs in Haddonfield. While core duties remain consistent, some shifts might include additional safety oversight or higher pay incentives to compensate for off-peak hours.