General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys Terrell, the General Manager role emphasizes high-energy leadership with a unique blend of hands-on teamwork and open kitchen dynamics. Unlike some fast food chains, managers actively rotate roles, fostering a collaborative culture that centers on both people-first values and delivering top-rated burgers.
Success hinges on inspiring diverse teams, maintaining stamina throughout fast shifts, and adapting swiftly to changing crew assignments. Effective communication and humility are essential as you lead by example, ensuring smooth operations and a positive culture amidst the energetic, music-filled atmosphere.
While ServSafe certification is a valuable plus, local employers in Terrell also value demonstrated leadership experience and strong professional references. Holding relevant food safety credentials can enhance credibility, especially when overseeing inventory control and compliance in a high-volume setting.
Terrell’s market features moderate competition for General Manager jobs, with demand growing alongside restaurant expansions. Candidates with proven leadership in food service and flexible shift availability often have an edge. Localized hiring trends favor managers who blend operational skills with team-building finesse.
General Managers at Five Guys in Terrell typically earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly bonuses linked to restaurant performance. This reflects regional standards for fast-casual management roles, rewarding both operational success and leadership impact.
Daily tasks revolve around orchestrating shift operations from open to close, managing inventory and costs, coaching crew members, and ensuring excellent customer service. The role demands hands-on involvement across various kitchen and floor positions, reflecting Five Guys’ dynamic and team-oriented ethos.
Five Guys offers clear advancement paths including regional management and corporate leadership roles. Managers who demonstrate consistent operational excellence and team leadership can leverage ongoing training and expanding brand presence to climb the ranks rapidly within the Texas market.
The culture thrives on energetic teamwork, classic rock vibes, and open kitchen transparency. General Managers in Terrell foster a fun, collaborative environment where communication is constant, and singing along is encouraged, creating a unique blend of operational discipline and spirited camaraderie.
The role demands fluidity as managers rotate through positions and manage shifting crews throughout the day. Terrell’s fast-paced store necessitates quick decision-making, multitasking, and a hands-on approach to sustain high service standards amid continuous operational changes.
Unlike retail or factory management, this job combines frontline food service leadership with a vibrant team atmosphere and direct guest interaction. The focus on people-first culture, dynamic shift work, and crafting iconic burgers provides a unique blend of challenge and excitement.