Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Thriving as a Shift Manager at Five Guys requires strong communication skills, decisiveness, and the ability to motivate a team under pressure. Proven experience managing fast-paced service environments helps you lead shifts smoothly while maintaining high food quality and customer satisfaction.
Unlike general supervisors, a Shift Manager at Five Guys takes full ownership of shift operations, from staffing and training to quality control and guest experience. This role demands hands-on leadership, balancing front-of-house duties with operational oversight during each shift.
Starting as a Shift Manager in Bolton, CT, especially with Five Guys, opens doors to regional management roles or corporate positions. The company supports growth through training and rewards, making it a solid stepping stone for advancing in the hospitality and food service industry.
Bolton’s food service sector has a moderate demand for Shift Managers, with Five Guys being a notable employer. Competition varies, but candidates with leadership experience and customer service skills often have an advantage, especially when demonstrating reliability and flexibility.
Shift Managers in Bolton typically earn between $18 and $22 per hour depending on experience and company size. Five Guys offers a starting wage around $19 per hour plus tips and bonuses, which aligns well with local market standards for similar roles.
Five Guys distinguishes itself by providing shift managers with shared tips, secret shopper bonuses, and free meals during shifts. These benefits create an engaging workplace atmosphere, encouraging staff retention and rewarding excellent service performance.
Shift Managers at Five Guys are pivotal in fostering a positive, energetic environment. They not only lead crew members but also embody the brand's commitment to quality and service, ensuring every shift aligns with company standards and enhances guest satisfaction.
Opening and closing shifts demand meticulous attention to setup and cleanup procedures, inventory checks, and team coordination. Shift Managers must manage these while maintaining service speed and quality, often under time constraints and with varying crew experience levels.
Five Guys offers flexibility with shift scheduling, allowing managers in Bolton to adjust hours or pick up extra shifts based on business needs and personal availability. This adaptability helps balance workload and supports full-time employment after training.
While prior leadership in fast-food settings such as McDonald's can be beneficial, Five Guys values candidates who demonstrate strong interpersonal skills and a dedication to quality service. Experience helps, but attitude and ability to lead are equally important.