Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Unlike an oil change technician focused solely on vehicle services, an Oil Change Assistant Manager in Chesapeake oversees shop workflow, mentors staff, and handles customer interactions, blending hands-on maintenance with leadership responsibilities to ensure efficient daily operations.
Starting as an assistant manager offers pathways to senior leadership roles within automotive service, especially with companies like Driven Brands that prioritize internal growth and provide paid training and skill-building opportunities for motivated individuals.
Expect tasks like lifting up to 50 pounds, frequent standing, bending, and navigating service pits. Seasonal temperature variations in Chesapeake also require adaptability to hot summers and cooler winters while maintaining productivity and safety.
Driven Brands offers paid training, performance bonuses, and fast-track advancement options, creating an environment where assistant managers gain leadership experience and technical skills vital for career growth in automotive service.
Employees enjoy perks like free oil changes, competitive hourly wages, health benefits, and a 401(k) match. These benefits enhance job satisfaction while supporting well-being and financial security in the Chesapeake area.
In Chesapeake, Oil Change Assistant Managers generally earn between $16 and $20 per hour, with additional bonus opportunities and benefits provided by companies like Driven Brands to reward leadership and operational excellence.
Chesapeake has a moderate demand for automotive service leadership roles, with Driven Brands standing out as a top employer. Candidates with leadership potential and customer service skills tend to have an edge in this growing regional market.
Chesapeake's community-driven atmosphere encourages shops to emphasize friendly, personalized customer service and teamwork, often reflected in leadership approaches and employee engagement within establishments like Driven Brands.
Showcasing leadership ability, customer service aptitude, basic automotive maintenance knowledge, and safety awareness will position you strongly. Emphasize teamwork and reliability, which are crucial for managing busy oil change shops effectively.
This position requires balancing leadership duties—like coaching and inventory oversight—with performing oil changes and light maintenance, ensuring smooth shop operations while maintaining high service standards in a fast-paced setting.