NexlintoShift Manager
Company : Five Guys
Location : Gainesville, VA, 20155
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Employers seek shift managers who demonstrate strong communication, decisiveness, and the ability to motivate a team under pressure. Being adaptable and proactive in problem-solving also stands out, especially in fast-paced environments like restaurants or retail.
Gainesville’s growing service industry offers shift managers opportunities to gain hands-on leadership experience and potentially move into regional management. The local market favors candidates who can handle diverse teams and adapt to evolving customer expectations.
While formal certifications aren’t always mandatory, completing food safety courses or hospitality management workshops can boost your profile. In Virginia, certifications like ServSafe enhance credibility and are often preferred by employers in food service.
Shift managers focus on real-time operational leadership during scheduled shifts, balancing staff coordination, customer service, and quality control. Unlike higher-level managers, their decisions are more immediate and hands-on, ensuring smooth daily workflow.
Shift managers typically hold more responsibility, including staff scheduling, coaching, and handling operational issues, whereas shift leaders often assist by guiding specific team members and maintaining standards without full managerial duties.
The demand for shift managers in Gainesville is moderate but growing, reflecting regional expansion in food service. Candidates with strong leadership skills and flexible availability tend to stand out amid steady local competition.
Five Guys provides shift managers with a starting wage of $19/hour plus shared tips and bonuses, free meals during shifts, and benefits like medical and 401(k). This blend of financial incentives and team culture creates a supportive atmosphere uncommon in some competitors.
Yes, Five Guys emphasizes clear pathways for growth, encouraging shift managers to develop leadership skills and pursue higher roles within the company, supported by ongoing training and performance-based rewards.
Shift managers at Five Guys in Gainesville start at $19 per hour, with additional income potential through shared tips and performance bonuses, making the overall compensation competitive for the local food service management market.
Night shift management can involve unique challenges like handling smaller teams, ensuring safety during off-hours, and maintaining consistent service quality. At Five Guys, night shift managers still receive full support and opportunities to lead effectively.