Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Terrell's automotive service sector is growing steadily, with moderate competition for Oil Change Assistant Manager roles. Local shops like Driven Brands seek candidates who combine leadership with hands-on skills, making proactive team mentorship and safety focus key advantages in standing out during hiring.
While formal certifications aren't mandatory for Oil Change Assistant Managers in Terrell, having automotive service credentials or safety training certificates is highly valued. These credentials demonstrate commitment to quality and can boost your chances in a competitive market focused on customer satisfaction and vehicle safety.
Beyond oil changes, mastering inventory management, team coaching, and safety compliance is crucial. Familiarity with light vehicle maintenance tasks and efficient workflow coordination enhances shop productivity and customer experience, making these skills essential for success in the assistant manager role.
A typical day blends hands-on vehicle servicing with supervising team members, managing shop operations during peak hours, and ensuring all safety protocols are met. You’ll also handle customer service and payment processes, balancing leadership with technical tasks to keep the service bay running smoothly.
In Terrell, TX, the average hourly wage for Oil Change Assistant Managers ranges from $15 to $20, depending on experience and shop size. Including bonuses and perks like free oil changes, total compensation often reflects a competitive package aligned with local market standards.
Driven Brands emphasizes fast-track advancement through paid training and skill development. Assistant Managers can leverage hands-on leadership experience to move into higher roles within the company, supported by a culture that rewards performance and encourages upward mobility in automotive service.
Besides competitive pay, Driven Brands provides benefits such as paid time off, health insurance options, a 401(k) match, and employee perks like free oil changes. This combination fosters a supportive environment balancing financial incentives with work-life and wellness considerations.
Driven Brands values assistant managers who combine energetic leadership with a customer-first mindset. Effective communication, attention to service accuracy, and the ability to coach teams toward safety and efficiency directly enhance the overall customer experience in this fast-paced setting.
Absolutely. The role demands the ability to work on your feet for extended periods and handle physical tasks in varying temperatures. Terrell’s hot summers require resilience and hydration strategies to maintain productivity while ensuring safety in the service bays.
Unlike technician roles focused solely on vehicle servicing, the assistant manager position encompasses leadership duties, including workflow oversight, mentoring, and shop operations management. This role blends technical skills with supervisory responsibilities, offering a broader career path in automotive services.