Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Babylon's demand for restaurant shift managers is growing steadily due to its expanding dining scene. While competition exists, candidates with leadership experience and strong communication skills, like those preferred by Five Guys, tend to stand out in this market.
Shift managers in Babylon often juggle peak lunch and dinner rushes amid local commuter patterns. Flexibility is key since managing staff across opening and closing shifts requires adapting to fluctuating customer volumes specific to Babylon’s dining habits.
Building skills in team leadership, quick decision-making, and customer service is essential. Familiarity with food safety protocols and ability to motivate crew members during high-pressure shifts are crucial for success in roles like those at Five Guys.
Unlike general supervisors, shift managers directly oversee specific shift operations, balancing staff coordination with hands-on involvement in food quality and guest satisfaction. This requires a blend of operational oversight and frontline leadership.
Starting as a shift manager often leads to roles such as assistant manager or store manager. With demonstrated leadership at Five Guys, opportunities for regional management or corporate positions become attainable, especially when paired with ongoing skill development.
Five Guys emphasizes a team-driven culture with perks like shared tips and secret shopper bonuses. Their focus on quality and positive workplace energy creates an environment where shift managers can thrive both professionally and personally.
Five Guys offers clear development pathways alongside benefits such as medical coverage and 401(k) plans, which are accessible after eligibility. Additionally, flexible scheduling and bonus programs help shift managers balance work-life demands while growing their careers.
Shift managers at Five Guys in Babylon typically start around $19.00 per hour, complemented by shared tips and bonus opportunities. This competitive wage aligns with local market standards for restaurant leadership roles.
Effective communication, decisiveness under pressure, and the ability to coach team members are vital. Shift managers must also demonstrate responsibility and motivation to maintain high standards during busy operational periods.
While no mandatory certifications exist, completing food safety and workplace leadership courses offered in Babylon can boost a shift manager’s credentials, making candidates more competitive for roles at companies like Five Guys.