General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Five Guys emphasizes a people-first culture with cross-trained teams and a lively kitchen atmosphere. As a General Manager here, you manage rotating crews with high-energy communication, blending leadership with a love for food and music, setting it apart from typical fast-food management positions.
In such environments, inspiring motivation, adaptability to dynamic shifts, stamina, and fostering strong team communication are crucial. Exceptional General Managers balance operational oversight with a team-first mindset to maintain smooth, vibrant service in a fast-moving kitchen.
Successful General Managers often progress into area or regional management, overseeing multiple locations. This role builds skills in financial control, team leadership, and operational excellence, which also open doors in broader hospitality or retail management sectors.
While a high school diploma is standard, ServSafe certification is highly regarded locally due to health and safety regulations. Candidates with food service experience and solid leadership references stand out in the competitive Broadview restaurant market.
Broadview’s vibrant dining scene creates steady openings for skilled General Managers. Competition is moderate; candidates with proven leadership and multi-tasking abilities in busy kitchens, like at Five Guys, are particularly sought after by local employers.
General Managers in Broadview, IL typically earn between $50,000 and $65,000 annually, with Five Guys offering competitive base pay plus quarterly bonuses tied to store performance, enhancing total compensation beyond base salary in this dynamic role.
Five Guys invests in ongoing training and leadership programs, encouraging General Managers to expand their skills. The company’s rapid brand growth presents clear advancement paths, rewarding those who demonstrate strong team leadership and operational success.
Managing at Five Guys requires juggling fast-paced kitchen demands with real-time team communication. The open kitchen and rotating roles mean leaders must stay adaptable, energetic, and maintain a positive vibe to keep service seamless and staff motivated.
Broadview values teamwork and community engagement, mirrored by Five Guys’ collaborative environment. Managers here often balance operational efficiency with fostering a friendly atmosphere that resonates with local customers and supports employee satisfaction.
Managers embody Five Guys’ commitment to quality burgers and a fun, music-filled environment by leading teams who cross-train and communicate dynamically. This creates consistent guest experiences aligned with the brand’s energetic and people-centric ethos.