Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Auburn, GA, a shift manager ensures smooth operations by delegating tasks, motivating crew, and swiftly addressing customer needs. This balance requires sharp multitasking skills and a hands-on approach to maintain service quality and staff morale simultaneously.
Successful shift managers exhibit strong communication, problem-solving abilities, and hands-on team coaching experience. Unlike general managers, they focus intensely on real-time shift operations and staff coordination, making quick decisions to uphold safety and food quality standards.
Daily duties include overseeing shift staffing, monitoring food prep safety, managing guest interactions, and handling opening or closing tasks. Shift managers actively coach team members, ensuring each station runs efficiently to deliver prompt and friendly service.
Five Guys seeks shift managers who lead by example with enthusiasm, reliability, and a strong work ethic. They appreciate leaders who inspire teamwork, uphold quality consistently, and embrace continuous learning to elevate both crew and guest experiences.
Shift managers at Five Guys are positioned as future leaders, with clear development paths towards store management. The company supports growth through training, performance bonuses, and opportunities to gain broader operational expertise within the brand.
Shift manager salaries in Auburn typically range from $17 to $22 per hour. Five Guys' $19/hour starting wage aligns competitively, especially with added benefits like shared tips, bonuses, and meal perks enhancing total compensation.
While formal certifications aren't mandatory, food safety knowledge and responsible alcohol service permits can boost employability. Auburn restaurants often prioritize candidates familiar with Georgia's health codes to maintain compliance and safety standards.
Auburn's growing food service sector creates steady demand for shift managers, speeding up hiring processes. However, competition remains moderate as candidates with leadership experience and flexibility in shift times are favored.
Night shifts at Five Guys in Auburn can involve managing reduced staffing while maintaining service speed and quality. Shift managers must adeptly address unexpected issues like supply shortages or customer concerns with limited resources.
Five Guys emphasizes a highly energetic, team-focused culture where shift managers actively engage with crew members. This contrasts with some chains that may have more hierarchical structures, offering a more collaborative environment to foster employee growth.