NexlintoShift Manager
Company : Five Guys
Location : Alsip, IL, 60803
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Alsip's restaurant scene is growing, making shift manager roles moderately competitive. Candidates with leadership experience and strong communication skills stand out. Preparing for questions about team coordination and guest satisfaction will boost your chances in this Illinois suburb.
While not always mandatory, certifications like ServSafe Food Protection Manager in Alsip can enhance your profile. Local employers value candidates knowledgeable in food safety and workplace compliance to uphold quality and health standards.
Employers seek shift managers who lead by example, motivate teams effectively, and handle customer feedback with professionalism. Adaptability in fast-paced settings and a genuine passion for quality service often tip the scales in hiring decisions.
Beyond managing crew schedules, shift managers ensure food safety protocols, monitor operational efficiency, and maintain customer service excellence. They also take charge of opening and closing duties, making decisions that keep the restaurant running smoothly.
Starting as a Shift Manager opens pathways to higher leadership roles like Assistant Manager or Store Manager. Developing skills in team leadership, inventory management, and customer relations can accelerate upward mobility in burger chains and similar companies.
Five Guys emphasizes an energetic work culture with flexible scheduling and team-focused environments. Bonuses like secret shopper rewards and shared tips add financial incentives unique to their shift manager roles, fostering motivation during every shift.
Success lies in multitasking—prioritizing fast, friendly service while ensuring crew adherence to quality standards. Shift managers at Five Guys engage directly with customers and coach staff simultaneously to maintain the brand’s renowned guest experience.
Shift Managers at Five Guys in Alsip start around $19.00 per hour, supplemented by shared tips and bonus opportunities. This combination creates a competitive pay package within the local restaurant management market.
The company encourages growth through hands-on training during shifts and fosters skill development via coaching opportunities. Clear advancement tracks and a positive team environment help shift managers build long-term careers within the brand.
Initially, flexible scheduling accommodates training phases, but after successful onboarding, full-time shifts become available. This approach helps new managers adjust smoothly while maintaining work-life balance.