NexlintoShift Lead
Company : Five Guys
Location : Richardson, TX, 75083
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys offers Shift Leads in Richardson a dynamic environment where hands-on leadership and mentorship pave the way for management growth. This position is designed as a stepping stone, providing real-time feedback and opportunities to develop skills that align with long-term managerial ambitions within the restaurant industry.
Shift Leads at Five Guys ensure strict adherence to food safety protocols while overseeing preparation standards. By actively monitoring operations and coaching team members, they uphold the restaurant’s reputation for quality, cleanliness, and guest satisfaction throughout their shifts.
Strong communication, team motivation, and adaptability are vital for a Shift Lead. Candidates should demonstrate leadership under pressure, a positive attitude toward customer service, and the ability to manage daily operations efficiently to ensure smooth shift execution.
With competitive pay starting at $19 per hour plus tips, and benefits like free meals and bonuses, Five Guys stands out in Richardson’s job market. The company’s supportive culture and clear pathways for promotion make it appealing amid regional hospitality opportunities.
Richardson’s diverse workforce and busy suburban environment require Shift Leads to balance team dynamics effectively while handling high customer volume. Local community expectations for quick, friendly service add a layer of responsibility distinct from urban or rural settings.
The company fosters a culture where Shift Leads coordinate crew assignments and encourage cooperative efforts, ensuring that positivity and productivity thrive even during peak times. This approach helps maintain morale and consistent service quality.
Five Guys combines competitive hourly pay with a team-oriented bonus system and free meals, creating tangible rewards beyond salary. The role’s emphasis on mentorship and real-time feedback differentiates it from typical supervisory jobs in the local food service sector.
Starting at $19 hourly plus tips and bonuses, Five Guys offers a salary at the higher end for shift lead roles in Richardson. Coupled with comprehensive benefits and perks like free meals, the package is competitive within the regional quick-service restaurant market.
Shift Leads manage daily operations by assigning tasks, ensuring food quality, and resolving guest concerns promptly. They also oversee cleanliness, track shift metrics, and support opening or closing duties, making each day fast-paced and leadership-intensive.
Previous leadership experience in fast-paced food service environments greatly benefits candidates by equipping them with skills to motivate diverse teams and maintain high standards. This foundation helps Shift Leads excel in managing shifts effectively at Five Guys.