NexlintoShift Manager
Company : Five Guys
Location : Jackson, MI, 49201
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes team leadership with a focus on quality and guest experience, backed by perks like shared tips and secret shopper bonuses. In Jackson, MI, this role stands out by combining competitive wages with flexible scheduling, which may contrast with other burger chains that offer less comprehensive benefits or fewer advancement opportunities.
Hiring managers in Jackson look for Shift Managers who demonstrate strong communication, dependability, and the ability to motivate a diverse team under pressure. Adaptability during busy shifts and a proactive approach to maintaining food safety and customer satisfaction are especially prized in this region’s restaurant scene.
Daily duties include overseeing crew performance, coordinating staffing to cover all stations, ensuring compliance with food safety standards, and handling customer feedback effectively. Shift Managers also engage in coaching team members and may perform opening or closing tasks, maintaining smooth operations throughout their shift.
While no mandatory certifications exist, local employers value food safety training such as ServSafe and leadership development courses. These credentials enhance a candidate’s profile, reflecting commitment to quality and compliance, which are crucial in Jackson’s competitive food service market.
Jackson's food service sector shows steady demand for experienced Shift Managers as burger chains and quick-service restaurants expand. Candidates with proven leadership skills and flexibility are in higher demand, particularly for second and third shifts, which can offer more competitive pay.
Five Guys provides clear advancement pathways, including leadership training and bonus incentives that reward performance. This structured development contrasts with some local competitors that may offer fewer formal growth opportunities, making Five Guys attractive for ambitious Shift Managers in Jackson.
Starting wage is $19.00 per hour, supplemented by shared tips and bonuses. This total package is competitive within Jackson, MI's fast food sector, often exceeding average pay for equivalent roles, thus offering financial incentives aligned with local living costs and job expectations.
Yes, Five Guys offers flexible schedules with full-time availability upon completing training. This flexibility supports work-life balance and is ideal for candidates aiming to secure stable, full-time employment in the Jackson market.
Five Guys fosters a positive, energetic workplace where collaboration is key. Shift Managers benefit from strong team focus, which helps in managing busy shifts effectively and maintaining high morale, crucial for sustaining quality service in a fast-paced environment.
Unlike some competitors, Five Guys offers free meals during shifts and a secret shopper bonus program that rewards customer service excellence. These perks, combined with shared tips and comprehensive benefits, create a distinct advantage for Shift Managers choosing Five Guys in Jackson.