General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Managing a restaurant like Five Guys in Fort Worth demands adapting to a vibrant, community-driven customer base. The city's food culture values quick service paired with quality, requiring general managers to balance efficient operations with delivering a fun, energetic atmosphere that resonates locally.
Texas employers prioritize high-energy leaders who excel at motivating diverse teams under fast-paced conditions. Effective communication, adaptability to dynamic shifts, and fostering a team-first mentality are critical traits that help general managers thrive in this competitive hospitality environment.
Many general managers leverage their experience at Five Guys to move into regional management or corporate leadership roles. The brand’s emphasis on leadership development and cross-training opens doors to broader operational responsibilities and career growth within the rapidly expanding fast-casual sector.
Five Guys stands out by fostering a lively culture where managers actively participate across positions, blending hands-on kitchen involvement with team leadership. This creates a dynamic work environment emphasizing both operational excellence and a strong communal vibe uncommon in typical restaurant roles.
Five Guys invests in continuous leadership training and encourages a collaborative team culture energized by music and open communication. This support system helps general managers maintain high morale and operational efficiency, making it a rewarding leadership experience specific to their fast-paced settings.
General Managers at Five Guys in Fort Worth typically earn between $50,000 and $65,000 annually, complemented by quarterly bonuses linked to store performance. This competitive package reflects the demanding nature of the role and the brand’s commitment to rewarding effective leadership.
Fort Worth’s growing hospitality sector means moderate competition for general manager roles, with demand rising alongside new restaurant openings. Candidates with proven leadership in fast-paced food service settings and strong communication skills often stand out in the local hiring landscape.
While ServSafe certification is widely recognized and valued across Texas, including Fort Worth, managers who supplement this with local health department knowledge and proven customer service skills gain a competitive edge in restaurant leadership roles.
Balancing crew rotations, managing peak-hour rushes, and maintaining inventory control are common hurdles. Additionally, fostering real-time communication and sustaining high energy in a lively, open kitchen environment demand constant adaptability and hands-on leadership.
Managers juggle rigorous cost management tasks like inventory and labor control while inspiring their teams through coaching and positive reinforcement. This dual focus ensures operational profitability without compromising the energetic, team-first culture that defines Five Guys.