General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In Forney's fast-paced Five Guys environment, a General Manager maintains team momentum by rotating roles, encouraging live communication, and leading by example to keep energy levels high during peak hours, ensuring smooth operations and a lively workplace culture.
Five Guys prioritizes inspiring leadership that fosters teamwork and humility, especially in Texas locations where fast service and community feel are vital. Managers who adapt quickly and motivate diverse crews thrive in this dynamic restaurant setting.
Career growth at Five Guys includes moving from store-level General Manager roles to regional leadership, supported by ongoing training and performance bonuses, offering ambitious leaders in Forney a clear trajectory within a rapidly expanding burger franchise.
Unlike some restaurant managers, Five Guys General Managers actively participate in every shift position, emphasizing real-time team communication and hands-on leadership, blending operational oversight with frontline engagement for a uniquely energetic management experience.
Five Guys General Managers in Forney are tasked with keenly monitoring inventory and expenses daily to ensure profitability, leveraging data-driven strategies alongside team coaching to maintain cost efficiency without compromising customer experience.
The Forney area sees moderate demand for restaurant General Managers, with Five Guys attracting candidates who value active leadership roles. Competition favors those with strong food service background and proven team motivation skills, making preparation essential.
Five Guys in Forney embraces Texas’ friendly, high-energy work ethic, valuing managers who foster camaraderie and resilience amidst busy shifts. The open kitchen and upbeat music culture mirror the community’s lively spirit, creating a distinctive workplace vibe.
General Managers at Five Guys in Forney usually earn between $50,000 and $65,000 annually, reflecting local market standards for restaurant leadership roles, with additional quarterly bonuses tied to restaurant performance enhancing overall compensation.
Yes, Five Guys invests in leadership development through ongoing training focused on team motivation, operational excellence, and customer service, equipping General Managers with tools to build high-performing crews and advance within the company.
At Five Guys, General Managers uniquely blend operational responsibility with active floor leadership, fostering a people-first culture where passion for food and music energizes team dynamics, setting this role apart from more traditional management positions.