NexlintoShift Manager
Company : Five Guys
Location : Cramerton, NC, 28032
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift manager positions in Cramerton, NC, are moderately competitive due to steady restaurant growth. Candidates with prior leadership experience in fast-paced food service have an edge, especially at popular chains like Five Guys. Local demand favors applicants who can handle flexible schedules and team management efficiently.
While formal certifications aren't always mandatory, safety and food handling credentials boost employability for shift managers in Cramerton. Restaurants value managers who demonstrate knowledge of health codes and team leadership, making certifications like ServSafe advantageous for candidates aiming to advance locally.
Strong interpersonal communication, quick decision-making under pressure, and hands-on team guidance set outstanding shift managers apart. Excelling in customer service, upholding safety standards, and motivating crew members in a fast-paced burger joint environment are essential differentiators.
Shift managers often transition into store management or regional supervision by consistently demonstrating operational excellence, team development, and business acumen. Taking initiative during shifts and showing commitment to brand standards, like those at Five Guys, opens pathways to broader managerial roles.
Shift supervisors orchestrate crew assignments, oversee food prep, and ensure safety compliance while managing customer interactions. Opening shifts focus on setup and readiness, whereas closing shifts involve securing the premises and reviewing performance metrics to maintain high standards.
Five Guys emphasizes team energy and quality, offering benefits like free meals and bonus programs tied to customer satisfaction. This culture fosters a positive, supportive environment distinct from competitors, with clear advancement routes and competitive wages starting around $19/hour.
Managing high customer volume while maintaining speed and accuracy is key during rush periods. Balancing team morale, adapting staffing needs on the fly, and handling guest feedback professionally requires strong multitasking and leadership tailored to Five Guys’ service standards.
Shift managers at Five Guys in Cramerton typically start at $19.00 per hour, supplemented by shared tips and performance bonuses. This competitive pay reflects local market rates and rewards leadership roles within the fast-casual dining sector.
Five Guys offers flexible scheduling for shift managers, allowing adaptation to personal commitments post-training. This flexibility supports work-life balance in a fast-paced environment and accommodates full-time hour availability aligned with business needs.
Yes, Five Guys invests in career advancement through training programs that enhance leadership and operational skills. Shift managers benefit from mentorship and clear promotion paths, enabling long-term growth within the company’s expanding restaurant network.