NexlintoShift Lead
Company : Five Guys
Location : Griffith, IN, 46319
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Griffith, IN, a Shift Lead balances hands-on team coaching with operational oversight, emphasizing food quality and customer experience. Unlike some fast food roles, this position uniquely combines leadership with direct involvement in daily tasks, fostering a close-knit team culture and offering a clear path toward management.
Success as a Shift Lead demands strong communication to motivate diverse teams, quick decision-making during busy shifts, and the ability to enforce quality and cleanliness standards. Adaptability and a proactive attitude are essential for managing unexpected challenges while maintaining a positive guest experience.
Being a Shift Lead builds critical skills like team supervision, operational management, and customer relations, which are foundational for future management roles. This role offers mentorship opportunities and performance feedback, preparing individuals for higher responsibilities and leadership positions in hospitality.
Peak hours demand rapid coordination of crew assignments and maintaining high food quality under pressure. Shift Leads must quickly resolve guest concerns while ensuring safety and cleanliness standards, all within a bustling environment that tests organizational and interpersonal skills.
Griffith's growing food service sector creates steady demand for skilled Shift Leads, especially with chains like Five Guys expanding locally. Candidates with proven leadership and customer service expertise are particularly sought after, making competition moderate but favoring those with hands-on experience.
With starting pay at $19.00/hour plus tips and bonuses, this role offers competitive compensation relative to Griffith’s moderate living costs. Combined with benefits like free meals and healthcare options, it provides a solid income package for restaurant supervisory roles in the area.
Five Guys offers Shift Leads weekly secret shopper bonuses shared across the team, free meals during shifts, and a supportive culture emphasizing fun and growth. Additionally, comprehensive benefits including medical and 401(k) plans enhance job satisfaction beyond typical fast-food supervisory roles.
Five Guys Shift Leads focus heavily on hands-on leadership, combining operational oversight with direct coaching and mentoring. Unlike some places where leads may be more administrative, here they actively maintain food standards and guest satisfaction, blending frontline engagement with team management.
Shift Leads may work varied shifts including 1st, 2nd, or 3rd shifts, depending on store needs. Flexibility is important as duties cover opening, closing, and peak periods, requiring adaptability to different hours while maintaining consistent leadership and operational standards.
Five Guys stands out locally by providing competitive pay, growth opportunities, and a team-focused environment. Its reputation for supportive leadership roles and comprehensive benefits makes it a top choice for candidates seeking shift lead positions in Griffith’s restaurant job market.