Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Peoria's automotive service sector shows steady demand for leadership positions like Oil Change Assistant Manager, with Driven Brands among top local employers. Competition is moderate, driven by candidates seeking hands-on management and technical growth, reflecting the city's expanding service industry.
While formal certifications aren't mandatory for Oil Change Assistant Manager roles in Peoria, having automotive service credentials or leadership training boosts employability. Local shops value hands-on skills coupled with safety knowledge, aligning with Driven Brands' emphasis on paid training and mentorship.
Highlight leadership abilities, team coaching, and operational oversight skills alongside basic mechanical know-how like oil changes and filter replacements. Demonstrating reliability, customer service focus, and physical stamina will distinguish you in this managerial yet technical role.
Progression often leads to full Shop Manager roles or operational management within multi-location service centers. Gaining expertise in workflow optimization, safety compliance, and team development at Driven Brands can fast-track advancement and open doors to corporate automotive leadership.
Daily responsibilities blend supervising service bays, coaching technicians, handling customer transactions, and ensuring safety standards. The role demands multitasking between hands-on vehicle maintenance and stepping up to lead during peak hours or manager absences, all within a fast-paced environment.
Driven Brands invests in paid training and skill development to nurture leadership potential. Assistant Managers benefit from bonus incentives, employee perks like free oil changes, and a clear pathway to higher management positions, fostering long-term career momentum within the automotive service space.
Yes, employees enjoy competitive pay, health and dental insurance options, 401(k) matching, paid time off, plus unique perks such as complimentary oil changes. These benefits reflect Driven Brands' commitment to supporting team members both professionally and personally.
In Peoria, Oil Change Assistant Managers typically earn between $16 to $22 per hour, depending on experience and performance bonuses. Driven Brands offers competitive hourly wages aligned with local market standards, supplemented by incentive pay and employee benefits.
Peoria's climate extremes, from hot summers to cooler winters, require adaptability in workspace safety and scheduling. Managing inventory efficiently during busy periods and maintaining customer satisfaction amid local competition also pose operational challenges for assistant managers.
Driven Brands uniquely combines leadership with hands-on vehicle maintenance, providing robust paid training and clear advancement tracks. Their focus on a performance-driven culture and employee perks like free oil changes creates a supportive environment distinct from other automotive service employers.