Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership, coaching, and team motivation within a fast-paced environment. In Fort Worth, this role uniquely blends local customer expectations with high standards for food quality and cleanliness, offering growth paths tailored to the restaurant industry’s competitive Texas market.
Absolutely. The position provides real-time feedback, mentorship, and operational experience essential for climbing the management ladder. Fort Worth’s expanding food scene makes this role especially valuable for those aiming to lead within growing hospitality businesses.
Focus on effective team communication, quick problem-solving, and leadership under pressure. Since Fort Worth’s market values customer service and efficiency, honing these skills ensures smooth shifts and fosters a positive dining experience.
Fort Worth's hospitality sector is vibrant but competitive. Five Guys actively hires Shift Leads, seeking candidates who combine leadership with enthusiasm for customer service. Local demand means strong applicants often move quickly through hiring phases.
Starting pay is around $19.00 per hour, complemented by tips and weekly secret shopper bonuses. This compensation package aligns well with Fort Worth’s cost of living, making it an attractive option for those seeking rewarding work and growth.
While formal certifications aren’t mandatory, knowledge of Texas food safety standards and prior experience in fast-paced restaurant leadership can boost prospects. Familiarity with local customer preferences also helps candidates stand out.
Five Guys Shift Leads not only manage daily operations but also cultivate a team culture centered on positivity and collaboration. They balance guest interaction with operational metrics, which is vital for maintaining the brand’s reputation in highly competitive markets.
Candidates who demonstrate dependability, adaptability, and a strong commitment to customer service excel. The company values leaders who can motivate diverse teams and maintain high food quality standards during all shift hours.
Shift Leads embody Five Guys’ team-oriented culture by fostering cooperation and maintaining high operational standards. In Fort Worth, this role is pivotal in delivering consistent guest experiences and supporting employee growth within a fun, supportive environment.
Five Guys offers competitive pay, bonuses, and free meals, which appeal strongly to local job seekers. The Fort Worth location’s dynamic hospitality market also provides opportunities for advancement, making it a sought-after choice for shift lead roles.