Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
At Driven Brands, the Oil Change Assistant Manager actively coordinates workflow, ensuring smooth vehicle servicing and high customer satisfaction. Their leadership in fast-paced environments keeps teams motivated while maintaining safety and quality standards, crucial for efficient shop functioning.
Successful candidates show strong team coaching skills, adaptability in busy automotive settings, and a proactive attitude toward safety. In Mesquite’s competitive market, being energetic and customer-focused helps build trust and drive shop performance.
Key abilities include effective communication, multitasking under pressure, and willingness to learn hands-on vehicle maintenance. Driven Brands offers paid training, so showing leadership potential and a positive mindset often outweighs prior technical expertise.
Mesquite’s fluctuating weather requires flexibility for outdoor tasks, and the local demand for quick service increases operational tempo. Navigating traffic patterns for reliable transportation is also vital to maintain punctuality and shop efficiency.
Driven Brands and similar employers face strong applicant pools due to steady automotive service demand. Candidates with leadership potential and readiness to grow enjoy an advantage, as quality management is a priority in this Texas region.
Driven Brands emphasizes continuous skill development and offers perks like free oil changes, fostering a performance-driven culture. The blend of hands-on service and leadership responsibilities creates a unique growth path within a large automotive franchise.
Absolutely, Driven Brands supports fast-track promotion for motivated assistant managers showing leadership and operational excellence. Expanding technical skills alongside team management can lead to shop manager roles or broader company positions.
Typically, this role commands between $15 and $20 per hour in Mesquite, factoring in bonuses and benefits. Driven Brands’ competitive pay aligns with local market rates, rewarding both leadership qualities and hands-on service capabilities.
This role blends leadership with direct customer interaction, ensuring service payments are processed smoothly and clients receive attentive care. Balancing operational duties with frontline service helps maintain satisfaction and repeat business.
Applicants must be ready for hands-on tasks like lifting up to 50 pounds and working in service pits. The position requires stamina for standing and bending during shifts, often in variable weather conditions typical of the Mesquite area.