NexlintoOil Change Assistant Manager
Company : Driven Brands
Location : Glendale, AZ, 85305
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Thriving as an Oil Change Assistant Manager requires strong communication, team motivation, and the ability to manage fast-paced operations efficiently. In Glendale, where customer service expectations are high, demonstrating adaptability and safety leadership ensures smooth shop workflows and customer satisfaction.
Daily tasks balance hands-on vehicle maintenance like oil and filter changes with supervisory duties such as mentoring staff and managing service quality. Busy periods demand quick decision-making to keep operations on track while maintaining safety and customer care standards.
Key skills include mechanical aptitude, leadership potential, and customer service excellence. Given Glendale's climate and service demands, physical stamina and inventory management also stand out as essential abilities for career growth in oil change roles.
Glendale experiences moderate demand for oil change roles with several shops hiring regularly. Applicants with leadership skills and willingness to engage in hands-on service often find quicker placement, especially when they showcase reliability and customer-oriented attitudes.
While formal automotive certifications can boost prospects, Arizona employers, including Driven Brands, highly value practical experience, safety knowledge, and leadership capabilities. A valid driver’s license and compliance with local safety regulations are typically required.
Driven Brands emphasizes a performance-driven culture combining customer service excellence with leadership development. Assistant managers gain paid training, career advancement pathways, and perks like free oil changes, setting it apart in Glendale’s automotive service sector.
Driven Brands offers structured growth opportunities, with assistant managers acquiring hands-on technical skills and leadership experience. This role often serves as a stepping stone to shop manager positions or broader operations roles within the automotive service industry.
In Glendale, Oil Change Assistant Managers typically earn between $15 and $20 per hour, reflecting regional labor market trends and the role’s blend of technical and supervisory responsibilities. Bonus incentives and benefits can further enhance total compensation.
Yes, part of the role includes monitoring inventory levels to ensure supplies meet demand and maintaining cleanliness across service bays and customer areas. These tasks support operational efficiency and contribute to a professional customer experience.
High customer volume can strain workflow and staff coordination. Effective delegation, quick problem-solving, and maintaining clear communication with team members help manage busy periods, ensuring timely service without compromising safety or quality.