NexlintoShift Manager
Company : Five Guys
Location : Alexander, AR, 72002
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Alexander, AR has a growing demand for shift manager roles in quick-service restaurants like Five Guys. While competition exists, candidates with leadership experience and a passion for team management find favorable opportunities due to a steady expansion of dining establishments in the area.
Employers in Alexander often favor candidates holding food handler permits or ServSafe certification, reflecting Arkansas's health regulations. Such credentials enhance a shift manager’s ability to maintain safety standards and improve hiring prospects in local burger and fast-food venues.
Effective shift managers excel in multitasking, team leadership, and maintaining high service standards. Mastering conflict resolution and coaching crew members ensures smooth operations and positive guest experiences during busy shifts, setting them apart in fast-paced environments.
Many shift managers progress into store management or regional supervisory roles by honing leadership skills and operational expertise. This role often acts as a stepping stone toward broader responsibilities within hospitality management or corporate positions.
Morning shifts typically focus on opening procedures and staff readiness, while evening shifts demand managing peak customer flow and closing tasks. Each shift requires adaptability, but leadership consistency ensures team efficiency and customer satisfaction throughout.
Five Guys emphasizes quality and customer service, so shift managers must uphold stringent food prep standards while fostering a positive, energetic team environment. Balancing operational speed with brand values can be more demanding than in typical burger franchises.
Starting wages at Five Guys in Alexander begin around $19/hour plus tips, which aligns well with regional standards. Considering the added benefits like bonuses and flexible scheduling, compensation remains attractive compared to similar roles in adjacent Arkansas towns.
Five Guys provides clear advancement paths and rewards through programs like secret shopper bonuses, encouraging managers to lead with high service quality. This culture of recognition fosters motivation and supports professional development within the company.
Yes, Five Guys invests in training that equips shift managers with communication and problem-solving techniques, enabling them to manage guest concerns professionally and turn feedback into improved service experiences during each shift.
Shift schedules at Five Guys offer flexibility post-training, allowing managers to balance personal commitments and work. Opportunities to pick up additional shifts exist, catering to those seeking more hours or growth through increased operational involvement.