NexlintoShift Manager
Company : Five Guys
Location : Bessemer, AL, 35023
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Bessemer's restaurant sector is moderately competitive for shift manager roles, with several local chains and independents hiring. Five Guys stands out by offering clear career growth and competitive wages, making it a strong choice for those seeking leadership opportunities in this Alabama city.
Shift managers in Bessemer, especially at fast-casual spots like Five Guys, often cover a range of shifts including evenings and weekends. While night shifts exist, many managers transition to flexible or full-time daytime hours after training, allowing for varied scheduling based on store needs.
Effective communication, quick decision-making, and the ability to motivate a team are crucial. Shift managers must also maintain high standards for food safety and customer service, balancing operational tasks while inspiring crew members to perform at their best.
Unlike general shift coordinators, a shift manager typically oversees all shift operations including staffing, training, and guest satisfaction. This role demands a deeper involvement in team development and operational accountability, often requiring prior leadership experience.
Five Guys emphasizes a team-driven culture with incentives like shared tips and secret shopper bonuses. Their shift managers often enjoy more direct involvement in quality control and employee growth compared to other burger brands, creating a more engaged leadership experience.
Yes, Five Guys promotes internal growth, offering pathways from shift manager to assistant manager and beyond. Employees who demonstrate leadership and dedication can leverage the company’s development programs to climb the managerial ladder.
Shift managers at Five Guys in Bessemer start at $19.00 per hour, with additional compensation through shared tips and performance bonuses. This rate aligns competitively within the local restaurant management market, reflecting the role’s responsibilities.
Yes, eligible shift managers at Five Guys can access medical, dental, vision, and 401(k) plans. These benefits support long-term health and financial security, reinforcing Five Guys’ commitment to employee well-being.
Adapting to fast-paced operations and balancing team supervision with customer service demands are common hurdles. New managers often focus on mastering shift logistics, motivating diverse crews, and ensuring food safety under pressure.