Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing a shift at Five Guys in Annandale means navigating a bustling fast-food environment, especially during peak meal times. The role requires quick decision-making and coordinating crew efficiently to maintain fast, friendly service and uphold quality, all while fostering a positive team atmosphere under pressure.
Successful shift managers excel through clear communication, hands-on guidance, and adaptability. At Five Guys, inspiring crew members to deliver consistent quality and managing operations smoothly are crucial leadership qualities sought for this role.
Starting as a Shift Manager at Five Guys often opens doors to higher managerial roles such as Assistant Manager or General Manager, offering growth in operational leadership and even corporate opportunities within the fast-casual dining industry.
Aside from a base pay of $19.00 per hour, Five Guys Shift Managers in Annandale benefit from shared tips, bonus programs tied to customer satisfaction, and complimentary meals during shifts, enhancing overall compensation in this competitive local market.
Five Guys offers adaptable shift patterns, allowing managers to balance personal commitments with full-time hours post-training. This flexibility is especially valued in the Annandale area, accommodating diverse lifestyles and peak local demand.
Five Guys emphasizes a team-oriented, energetic environment with a strong focus on quality and service. In Annandale, this culture translates to a collaborative workplace where shift managers actively engage in coaching and crew development, distinguishing it from more rigid chains.
Expect to juggle staffing assignments, coach team members on-the-fly, ensure compliance with safety and quality standards, and address guest feedback promptly. The role demands leadership that balances operational control with motivating staff effectively.
While 1-2 years in restaurant or retail leadership is preferred, candidates with strong interpersonal skills, a passion for food service, and the ability to thrive in dynamic environments stand a good chance, especially with Five Guys’ focus on internal growth.
Through initiatives like the secret shopper bonus program and performance-based incentives, Five Guys rewards Shift Managers who elevate guest satisfaction and operational excellence, fostering motivation and recognition locally.
Five Guys combines competitive pay with unique perks like free shift meals and a bonus-driven culture focused on customer service quality, creating an engaging leadership role that values both team success and individual growth.