NexlintoShift Manager
Company : Five Guys
Location : Piermont, NY, 10968
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a high-energy, team-focused environment with perks like free meals and a secret shopper bonus. Managing shifts here involves hands-on leadership with a strong focus on quality and customer experience, distinguishing it from other burger chains where operational style and incentive programs may vary.
Peak hours demand quick decision-making to maintain service speed and food quality. A Shift Manager in Piermont must balance staffing, handle customer feedback promptly, and ensure compliance with safety standards, all while motivating the crew to sustain Five Guys’ renowned guest experience.
Strong communication and leadership skills are critical, along with the ability to multitask in a fast-paced setting. Knowledge of food safety, effective team coaching, and a proactive attitude toward problem-solving help Shift Managers thrive at Five Guys in Piermont.
While formal certifications aren’t mandatory, food safety training like ServSafe is highly regarded locally. Employers in Piermont often prefer candidates with proven leadership experience and knowledge of health regulations to meet regional standards.
Piermont’s proximity to NYC increases competition, with many applicants holding 1-2 years of restaurant leadership. Candidates showing reliability, strong interpersonal skills, and flexibility in scheduling tend to stand out in this busy regional job market.
Starting at $19.00 per hour plus shared tips and bonuses, Five Guys offers competitive pay in Piermont’s restaurant sector. This aligns well with local market rates for shift managers, especially considering added benefits like meal perks and potential medical coverage.
Absolutely. Five Guys promotes internal growth, providing clear paths from Shift Manager roles to higher leadership positions. The company supports ongoing development through training and performance feedback, encouraging career progression within the brand.
Shift Managers at Five Guys embody a positive, energetic atmosphere by leading by example. They foster teamwork, uphold high-quality food and service standards, and celebrate achievements, ensuring the brand’s friendly and customer-focused culture shines through every shift.
Unlike generic shift work, this role combines leadership responsibilities with direct impact on guest satisfaction and team development. Five Guys’ emphasis on shared tips, bonuses, and a supportive work environment makes it stand out among other hourly shift jobs in the area.
Five Guys offers flexible scheduling tailored to individual needs, which is especially valuable in Piermont’s diverse workforce. Full-time hours become available post-training, helping Shift Managers balance work-life demands while maintaining consistent operational coverage.