NexlintoShift Manager
Company : Five Guys
Location : Sterling, VA, 20166
Job Type : Full Time
Date Posted : 3 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Sterling, VA, a Shift Manager at Five Guys must juggle motivating crew members, managing customer flow, and maintaining food quality simultaneously. This role demands quick decision-making and clear communication to keep shifts running smoothly while fostering a positive work atmosphere.
Sterling’s competitive restaurant market means Shift Managers often handle fluctuating customer volumes and diverse team dynamics. Managers must adapt shift schedules efficiently and maintain high service standards despite local traffic patterns and peak dining times.
Key skills include effective communication, time management, and the ability to motivate staff under pressure. A Shift Leader must also have strong problem-solving abilities to swiftly address customer concerns and operational hiccups.
Starting as a Shift Manager opens doors to roles like Assistant Manager or General Manager. Demonstrating leadership and operational expertise can lead to regional management positions or corporate roles within growing chains.
Sterling’s growing hospitality sector creates steady demand for Shift Managers, but candidates with leadership experience and flexible availability stand out. Local businesses often seek leaders who can adapt to diverse shifts and high-volume service.
While formal certifications aren’t mandatory, food safety and workplace safety courses recognized in Virginia boost credibility. Employers in Sterling value candidates familiar with local health regulations and customer service standards.
Five Guys emphasizes a team-focused culture, competitive hourly wages combined with shared tips, and bonus incentives like secret shopper rewards. This fosters a motivating environment unique from typical fast-food leadership roles.
Five Guys offers clear advancement pathways and hands-on training, encouraging Shift Managers to hone team coaching skills and operational oversight. Flexible schedules and performance bonuses further incentivize growth within the company.
Starting wages at Five Guys for Shift Managers in Sterling begin around $19.00 per hour, with additional earnings from shared tips and performance bonuses, aligning competitively with local fast-food management salaries.
First shift managers typically oversee store opening procedures, team assignments, and early customer service delivery. They ensure compliance with safety standards, coordinate prep activities, and set the pace for the day’s operations.