NexlintoGeneral Manager
Company : Five Guys
Location : Naperville, IL, 60565
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
Thriving at Five Guys demands energetic leadership that inspires diverse teams, quick decision-making under pressure, and excellent communication skills. Emphasizing team collaboration and adaptability ensures smooth operations amid the high-energy, customer-focused environment distinctive to Naperville’s bustling food scene.
At Five Guys, cross-training means managers juggle multiple roles and constantly rotate shifts, fostering a dynamic leadership style. This contrasts with typical static roles, requiring a hands-on approach that keeps morale high and operations fluid in a loud, interactive kitchen atmosphere.
Five Guys offers avenues for advancement like regional management or corporate leadership, leveraging strong performance and leadership. In Naperville’s competitive market, proven general managers can tap into a growing brand’s expanding footprint and leadership development resources.
Naperville’s family-friendly demographics and busy retail hubs mean managers must balance fast service with personalized guest experiences. Local hiring competition and cost of living also influence staffing and salary expectations, requiring tailored operational strategies.
Given Naperville’s suburban layout and reliance on car travel, general managers often face moderate commutes averaging 15-30 minutes. Proximity to major highways helps, but rush hour traffic can impact shift start times, making punctuality and schedule flexibility essential.
Five Guys fosters a vibrant, music-filled work environment where managers lead by example, encouraging team camaraderie and upbeat energy. This culture shapes daily duties with a focus on motivating staff and maintaining a lively yet efficient customer experience.
Unlike retail or healthcare roles, this position demands hands-on involvement in food preparation areas, rapid problem-solving in a high-volume setting, and leading a team through constant shift changes, blending operational oversight with frontline engagement.
General Managers embody Five Guys' 'people-first' ethos by nurturing team spirit, driving high standards of service, and creating a welcoming atmosphere that mirrors the brand’s reputation for quality and community focus in Naperville’s market.
General Managers in Naperville typically earn between $50,000 and $65,000 annually, factoring in base pay plus bonuses tied to restaurant performance. This aligns with regional standards for restaurant leadership roles balancing operational and team management responsibilities.
Yes, Five Guys offers ongoing leadership development and cross-training opportunities tailored to managers in Naperville, focusing on operational excellence, team motivation, and customer service, which help sharpen managerial competencies within a fast-paced restaurant setting.