NexlintoShift Lead
Company : Five Guys
Location : Flower Mound, TX, 75027
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Flower Mound, a Shift Lead balances hands-on operations with team mentorship, emphasizing real-time feedback and growth. Unlike some restaurants, this role combines competitive hourly pay with weekly secret shopper bonuses, creating a dynamic environment focused on both service quality and employee development.
Five Guys offers Shift Leads a clear path toward restaurant management positions. By demonstrating leadership, operational excellence, and team-building skills, individuals can advance to assistant manager or store manager roles. The company’s supportive culture and mentorship programs foster this professional progression in Flower Mound’s hospitality scene.
Success hinges on strong communication, quick decision-making, and the ability to motivate diverse teams under pressure. Additionally, maintaining high standards in food quality and cleanliness, while managing shift operations efficiently, separates top Shift Leads in busy locations such as Flower Mound, TX.
Flower Mound’s growing restaurant market fuels steady demand for Shift Leads, especially in popular chains like Five Guys. While competition exists, candidates with prior leadership experience and a demonstrated commitment to customer service often advance quickly through hiring stages.
Flower Mound's suburban layout means many Shift Leads commute by car, with average drive times ranging from 15 to 30 minutes depending on proximity. Efficient shift scheduling helps mitigate potential traffic during peak hours, supporting work-life balance for local employees.
Five Guys expects Shift Leads to not only manage daily operations but also actively cultivate a positive, team-oriented culture. This includes fostering high energy and enthusiasm, which is less emphasized in other local lead roles focused solely on operational tasks.
Shift Leads at Five Guys receive ongoing, real-time feedback and participate in formal performance reviews. This approach encourages continuous improvement and accountability, ensuring shifts meet high standards in guest satisfaction and operational efficiency.
Shift Leads start at a competitive $19.00 per hour in Flower Mound, TX, with opportunities to earn tips and weekly secret shopper bonuses. This compensation structure rewards high performance and commitment during shifts.
Beyond competitive pay, Five Guys offers Shift Leads free meals every shift, a supportive team culture, and access to comprehensive benefits including medical and 401(k) options. These perks enhance job satisfaction and retention in this location.
Absolutely. Leading shifts at Five Guys develops transferable skills such as team supervision, quality control, and customer interaction, which are valuable in broader operations lead positions across retail and service sectors.