Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing a team at Five Guys in Ashburn means balancing fast-paced service with maintaining quality and safety. You'll guide crew members through busy shifts, ensuring customer satisfaction while fostering a supportive environment unique to the local community and its dining expectations.
Five Guys encourages Shift Managers to develop leadership skills through hands-on experience and mentorship. The role offers a clear path to higher management positions, supported by training programs and performance bonuses, especially valuable in a competitive market like Ashburn, VA.
Emphasizing strong communication, team supervision, and quick problem-solving abilities resonates well with Ashburn employers. Experience in maintaining food safety and customer service excellence also stands out in shift manager job listings around this area.
Ashburn's growing hospitality sector shows steady demand for experienced shift managers, especially in popular chains like Five Guys. Candidates with leadership experience and flexibility to cover varied shifts tend to have an advantage amid local competition.
A starting rate of $19 per hour plus tips and bonuses aligns well with Ashburn’s market standards for shift supervisors. This compensation, combined with benefits like free meals and health coverage, makes Five Guys an attractive employer locally.
Five Guys emphasizes a positive team culture and offers perks like shared tips and secret shopper bonuses, creating incentives beyond typical managerial duties. The focus on quality and guest satisfaction provides a dynamic environment not found in all fast food leadership positions.
Shift managers at Five Guys often have direct involvement with food prep quality and guest interaction, compared to some chains where tasks may be more segmented. This hands-on approach allows greater influence on daily store performance and customer experience.
Opening shifts require readiness to set up stations, ensure inventory is stocked, and staff are assigned properly. You’ll also lead safety checks and motivate the team to launch the day with efficient service, critical in a busy Ashburn location.
The energetic and team-focused atmosphere at Five Guys creates a workplace where employees often volunteer for extra shifts. This flexibility benefits those looking to boost income and gain more leadership experience in a supportive setting.