NexlintoOil Change Shop Manager
Company : Driven Brands
Location : Richmond, VA, 23214
Job Type : Full Time / Part Time
Date Posted : 11 February 2026
Position Overview
The Shop Manager is responsible for leading daily shop operations, managing team performance, and delivering outstanding customer service. This role combines leadership, operations management, and hands-on vehicle service responsibilities. The Shop Manager ensures that all services meet company standards while maintaining a safe, efficient, and positive work environment. A successful Shop Manager motivates the team, oversees workflow, and ensures every customer leaves satisfied. Paid training is provided to ensure managers are confident in both leadership duties and light automotive service tasks.
Key Responsibilities:
Recruit, interview, onboard, and train crew members
Create employee schedules and submit payroll accurately
Manage inventory, including ordering products and conducting end-of-period counts
Monitor financial performance and control shop expenses
Conduct employee performance evaluations and provide coaching
Support team members with oil changes and light automotive services
Maintain shop cleanliness, safety, and operational standards
Ensure excellent customer service and resolve concerns professionally
Benefits and Opportunities:
Competitive salary with performance-based bonus opportunities
Paid training and career development programs
Free oil changes
Paid time off for eligible employees
Health, vision, and dental insurance
401(k) with company match
Strong advancement opportunities within the organization
Requirements and Qualifications:
Ability to lift up to 50 pounds
Ability to maneuver safely in and out of a shallow service pit
Capable of standing, walking, bending, and performing physical tasks for extended periods
Comfortable working in hot or cold conditions when necessary
Reliable transportation
Willingness to work early hours and extended shifts as needed
Basic computer skills
Strong leadership, communication, and customer service abilities
About the Company:
Take 5 Oil Change is a fast-growing automotive service brand known for its quick, customer-friendly oil change experience. With more than 35 years in the industry, Take 5 focuses on speed, safety, and convenience by allowing customers to stay in their vehicles during service. The company promotes a strong culture of teamwork, internal career growth, and hands-on training. A large percentage of leaders within the organization began in entry-level roles, demonstrating the company’s commitment to developing talent from within.
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Frequently Asked Questions
Strong communication and team motivation are crucial for managing an oil change shop in Richmond. The role demands balancing employee scheduling, inventory control, and customer satisfaction, making adaptability and conflict resolution vital leadership traits for success.
Each day involves supervising service quality, overseeing vehicle oil changes, managing staff shifts, and ensuring safety standards. The manager must also handle customer issues promptly while maintaining efficient shop operations under the busy Richmond automotive scene.
In Richmond, VA, Oil Change Shop Managers usually earn between $45,000 and $55,000 annually, depending on experience and bonus eligibility. Compensation often includes benefits like paid training, insurance, and 401(k) matching, reflecting industry norms.
Richmond’s mix of urban and suburban customers requires managers to balance quick service with personalized care. Seasonal weather shifts also impact shop safety and workflow, making flexible scheduling and environmental readiness essential.
While specific certifications aren't mandatory, having OSHA safety training or automotive service credentials recognized in Virginia can boost credibility and ensure compliance with state regulations in Richmond’s service industry.
Driven Brands emphasizes teamwork and internal growth, offering managers structured paid training and career development. This culture supports shop managers in Richmond with resources to lead effectively while mastering light automotive services.
At Driven Brands, managers blend hands-on vehicle service with leadership tasks, maintaining high customer satisfaction and operational standards. The company’s focus on speed and convenience means managers in Richmond must optimize both workflow and client interactions.
Richmond's automotive service sector shows steady demand for skilled managers due to local industry growth. Candidates with leadership skills and a background in oil change operations find favorable opportunities amidst moderate competition.
Managers must comfortably handle tasks like lifting up to 50 pounds, navigating service pits safely, and working in varied temperatures. Basic computer proficiency and automotive knowledge also support efficient scheduling, inventory, and customer service.