Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Decatur's fast-food industry shows steady demand for shift managers, driven by growing local eateries and chains like Five Guys. The competition is moderate; candidates with leadership experience and strong customer service skills often have an edge in landing these roles.
While formal certifications aren't mandatory, possessing food safety credentials or prior supervisory experience significantly boosts employability in Decatur. Employers value managerial skills combined with knowledge of local health regulations and team leadership.
Night shift managers oversee team coordination during peak hours, ensuring food quality and safety while handling customer concerns promptly. They manage staffing assignments, maintain operational flow, and often perform closing duties to secure the restaurant’s smooth overnight transition.
Joining as a shift manager at Five Guys offers hands-on leadership experience with clear promotion paths. The role fosters skills in team management, customer service excellence, and operational oversight, serving as a strong foundation for future management positions within or beyond the restaurant sector.
Employers look for candidates with proven leadership abilities, excellent communication, and a track record in supervising teams within fast-paced settings. Experience in food service or retail management, along with a proactive attitude and reliability, tends to be highly valued.
Shift managers in Decatur may navigate diverse customer expectations and fluctuating local demand. Managing a team in a highly energetic environment demands adaptability, especially given Decatur’s vibrant community and competitive restaurant scene.
Five Guys empowers shift managers with training to professionally address guest concerns, fostering positive resolutions. This approach strengthens customer loyalty and ensures high standards of service during every shift, aligning with the brand’s reputation for quality.
Shift managers in Decatur at Five Guys typically earn around $19 per hour, complemented by shared tip opportunities and performance bonuses. This competitive pay reflects the role’s leadership requirements and local market standards.
Yes, Five Guys offers shift managers flexible scheduling during training, with the possibility to transition into full-time roles. This flexibility supports work-life balance while accommodating business needs in Decatur’s dynamic market.
Five Guys emphasizes a team-focused, energetic culture with competitive wages, bonuses, and free meals during shifts. The brand’s dedication to quality and clear career progression sets its shift manager roles apart in Decatur’s hospitality landscape.