NexlintoShift Manager
Company : Five Guys
Location : Great Falls, VA, 22066
Job Type : Full Time
Date Posted : 3 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A Shift Manager actively shapes the team’s energy by assigning tasks, providing real-time coaching, and ensuring smooth collaboration. Leadership here means balancing operational flow with morale, critical in fast-paced environments like Five Guys where every shift impacts customer satisfaction.
Managers in Great Falls often juggle fluctuating customer volumes and staff availability, requiring flexibility to handle peak times and last-minute shift swaps. Local workforce demographics can also influence shift coverage strategies, making adaptability a sought-after skill.
Beyond overseeing operations, a successful Shift Manager demonstrates proactive problem-solving, clear communication, and motivational skills to elevate crew performance. Unlike general supervisors, they directly impact guest experience by leading by example in high-pressure, fast-turnover settings.
Though not always mandatory, certifications like ServSafe or food safety training enhance credibility and operational knowledge. In Great Falls, such qualifications can improve hiring prospects, reflecting adherence to local health regulations and industry best practices.
Five Guys stands out by combining a competitive $19/hour starting wage with shared tips, bonus incentives like secret shopper rewards, and complimentary meals. This blend fosters both financial motivation and a supportive work atmosphere uncommon in many fast-food franchises.
While both demand leadership under pressure, Five Guys places heavier emphasis on quality control and customer interaction, with bonuses tied to service excellence. McDonald's roles may focus more on standardized procedures, whereas Five Guys encourages more personalized team development.
Shift Manager wages in Great Falls generally range from $17 to $21 per hour depending on experience and establishment. Five Guys offers a competitive starting rate at $19/hour, augmented by tip sharing and performance bonuses, positioning it attractively within the local market.
Opening shifts require the Shift Manager to ensure all stations are prepped, safety protocols are in place, and staff are briefed on daily goals. This foundational work sets the tone for seamless service and quality throughout the day, demanding organization and leadership from the outset.
Five Guys offers clear paths beyond shift management, including assistant general manager and store manager roles. Growth is supported by ongoing training, performance-based bonuses, and a culture that values promoting from within, making it ideal for ambitious leaders.
Competition in Great Falls is moderate but rising, with several local eateries vying for experienced managers. Applicants should highlight leadership experience and flexibility in shift work. Five Guys’ reputation for team culture and benefits can be a deciding factor for many candidates.