NexlintoShift Manager
Company : Five Guys
Location : Briarcliff Manor, NY, 10510
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Briarcliff Manor's growing hospitality sector has increased the need for skilled shift managers. With several fast-food and retail outlets hiring, candidates with leadership skills often find multiple openings, though local competition remains moderate due to the village's smaller size.
Traffic during peak hours can affect shift managers commuting to Briarcliff Manor, especially from neighboring towns. Many professionals prefer flexible start times or carpooling to avoid congestion and ensure punctuality for opening or closing shifts.
Successful shift managers exhibit strong communication, decisiveness, and the ability to inspire teamwork. They must efficiently delegate tasks, resolve conflicts, and maintain operational flow, particularly in fast-paced environments like food service.
Five Guys emphasizes career growth, and excelling as a shift manager often opens pathways to assistant manager or store manager positions. Demonstrating leadership, operational understanding, and team development can accelerate advancement within the company.
Shift managers handle scheduling, monitor food safety compliance, address guest concerns, and oversee opening or closing procedures. Their role blends operational oversight with fostering a positive workplace atmosphere to ensure smooth shift transitions.
Five Guys incentivizes shift managers through secret shopper bonuses and ongoing training programs. This support encourages maintaining superior guest experiences, with managers actively coaching teams and responding promptly to customer feedback.
Shift managers at Five Guys in Briarcliff Manor start around $19.00 per hour, complemented by shared tips and potential bonuses. This competitive compensation reflects local market rates for entry-level managerial roles within the fast-food industry.
While not always mandatory, certifications like ServSafe Food Protection Manager are valued in Briarcliff Manor to ensure compliance with health regulations. Employers often favor candidates with such credentials to uphold safety and quality standards.
Shift managers typically hold broader responsibilities, including staff training, operational decision-making, and handling financial tasks like cash management, whereas shift supervisors focus more on direct task supervision and team coordination during shifts.
Five Guys cultivates a positive atmosphere by encouraging shift managers to lead by example, promote open communication, and recognize team achievements. This approach strengthens collaboration and enhances overall shift performance.