Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Hebron's job market for shift managers is moderately competitive, with retail and foodservice sectors actively hiring. Local businesses value candidates with leadership experience and strong customer service skills, making proven team supervision abilities a key advantage for securing a role in this area.
At Five Guys in Hebron, shift managers benefit from a $19 hourly wage plus shared tips and bonuses, along with free meals during shifts. The company also supports career growth through clear advancement paths and provides medical and retirement benefits, creating a supportive work environment.
Successful shift managers excel with strong communication, team motivation, and the ability to handle fast-paced environments. Responsibility, dependability, and a passion for quality service help leaders effectively manage staff and maintain high operational standards during their shifts.
While formal certifications aren't strictly required, possessing food safety training or management credentials can boost your prospects locally. Employers in Hebron appreciate candidates with demonstrated leadership in restaurant or retail settings and those committed to safety and quality compliance.
Shift leaders coordinate crew assignments, oversee food prep and safety, handle customer feedback, and ensure smooth operations from opening to closing. They also focus on coaching team members to enhance service speed and quality in a dynamic, guest-focused setting.
Five Guys embraces shift managers as vital connectors within their energetic, team-oriented environment. Managers receive support through structured training, open communication channels, and incentives that motivate them to uphold brand standards and foster positive guest experiences.
Shift managers at Five Guys in Hebron start at $19 per hour, complemented by shared tips and bonus opportunities linked to customer service and store performance, providing a rewarding compensation package aligned with local market standards.
Shift management requires real-time decision-making to maintain service flow, rapid problem-solving during busy periods, and hands-on leadership to motivate staff throughout shifts. Unlike broader supervisory roles, this position demands constant presence and adaptability within day-to-day operations.
Night shift manager roles in Hebron tend to have fewer openings but can offer more flexibility and sometimes higher pay incentives. Employers look for self-motivated leaders capable of managing smaller teams and handling closing duties with minimal supervision.
Five Guys promotes internal advancement, enabling shift managers to progress into store management or regional leadership roles. Consistent performance, leadership skills, and dedication often open doors for expanded responsibilities within the company’s broader network.