NexlintoShift Manager
Company : Five Guys
Location : Lillington, NC, 27546
Job Type : Full Time
Date Posted : 8 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
A Shift Manager at Five Guys in Lillington needs strong communication to motivate crew members, decisiveness for quick problem-solving, and reliability to maintain smooth operations. Being approachable and fostering teamwork are essential to uphold the positive, energetic workplace culture valued locally.
Handling opening or closing shifts involves extra duties like preparing the restaurant for service or securing it after hours. Shift Managers must ensure all stations are staffed properly, oversee food safety, and complete checklists which vary between day and night shifts, requiring adaptability and attention to detail.
Five Guys emphasizes shared tips, secret shopper bonuses, and a strong team-oriented environment, setting its Shift Manager role apart. This focus on both employee rewards and quality guest experiences creates a dynamic leadership challenge unique to the brand in Lillington’s competitive food scene.
Yes, Five Guys offers starting wages of $19 per hour plus tips and bonuses, which often surpass average pay for similar roles in Lillington. This compensation, combined with benefits and free meals, makes it an attractive option for managerial candidates in the area.
Five Guys provides clear development paths including leadership training and skill-building opportunities. In Lillington, this support helps Shift Managers grow within the company, potentially advancing to multi-store management or corporate roles, despite the smaller local market size.
During peak dinner hours, a Shift Manager juggles supervising crew, managing order flow, maintaining food safety standards, and addressing guest feedback promptly. They balance multitasking with coaching team members to ensure fast, friendly service amid the high volume.
The company’s energetic, team-focused culture encourages Shift Managers to lead by example, promote positivity, and empower staff. Managers are expected to foster a supportive environment that aligns with Five Guys’ reputation for quality and customer satisfaction.
Lillington’s growing population and limited fast-food leadership roles create moderate demand for Shift Managers. Five Guys benefits from this by attracting motivated candidates seeking stable management positions with competitive pay and benefits in the area.
Employers around Lillington, including Five Guys, usually prefer candidates with 1-2 years of leadership experience in restaurants or retail. Strong interpersonal skills, reliability, and a commitment to food safety are also essential to meet local industry standards.
Five Guys Shift Managers often benefit from higher starting wages, tip sharing, and a secret shopper bonus program. The brand’s emphasis on quality burgers and team camaraderie distinguishes the work environment compared to the operational focus at Burger King or McDonald’s in the region.