NexlintoShift Lead
Company : Five Guys
Location : North Augusta, SC, 29841
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
A Shift Lead at Five Guys sets the tone by actively coaching staff, managing workflow, and maintaining high energy levels. In North Augusta’s fast-paced environment, this leadership helps sustain motivation and ensures smooth operations when customer traffic peaks.
Successful Shift Leads often demonstrate strong communication, accountability, and adaptability. Especially in dynamic settings like Five Guys, these traits help manage diverse teams and maintain service quality amidst operational challenges.
Many Shift Leads progress into store management, regional supervisory roles, or corporate training positions. The hands-on experience with team leadership and operational oversight provides a solid foundation for broader management careers.
North Augusta features moderate demand for food service supervisors, with competition influenced by local hospitality growth. Candidates highlighting leadership skills and customer service excellence tend to stand out in this region.
Given North Augusta's suburban layout, most employees experience manageable commutes under 30 minutes. Proximity to main roads often eases travel for shift workers balancing varied schedules.
Five Guys includes perks like weekly secret shopper bonuses and complimentary meals during shifts, creating incentives that enhance job satisfaction beyond standard pay and benefits common in similar roles.
Yes, Five Guys prioritizes mentorship within Shift Lead positions, encouraging leaders to provide real-time feedback and foster a positive, growth-oriented culture tailored to their North Augusta location.
Shift Leads at Five Guys in North Augusta start around $19.00 per hour, with added tips and bonuses. This competitive rate aligns well with regional standards for food service supervisory roles.
Shift Leads focus on hands-on operational leadership, including coaching, quality control, and guest interactions. Unlike some retail leads, they balance frontline service with team management in a fast-food context.
Key skills include rapid problem-solving, clear communication, and maintaining high standards under pressure. These enable Shift Leads to efficiently manage staff and deliver consistent guest experiences.