Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Rogers, AR has a growing hospitality scene, increasing demand for shift managers, especially in popular burger chains. Competition remains moderate, meaning candidates with leadership experience and strong communication skills have a clear advantage securing roles like at Five Guys.
Night shift managers in Rogers often handle lower staffing levels and increased safety vigilance. Balancing team morale during quieter hours while maintaining food quality and customer service requires adaptive leadership, especially in fast-paced burger establishments.
A top shift leader excels in multitasking, coaching crew members, and conflict resolution. They demonstrate strong problem-solving abilities and maintain high standards for food safety and customer satisfaction under pressure, traits key to thriving in fast food management.
Starting as a shift manager opens doors to assistant manager or general manager roles. Gaining experience in team leadership, operational oversight, and customer relations builds a solid foundation for higher managerial positions within the restaurant industry.
Five Guys emphasizes hands-on leadership with a strong focus on team energy and guest experience, supported by incentives like secret shopper bonuses and flexible scheduling. This contrasts with some competitors where managerial roles may be more administrative.
Five Guys fosters a lively and collaborative environment, offering perks like free meals, tip sharing, and clear advancement paths. Shift managers enjoy a culture that values energetic leadership and employee development, making it distinct among burger franchises.
Earning $19 per hour plus tips and bonuses positions this shift manager role above many local food service jobs. Considering Rogers’ cost of living, this wage reflects a strong compensation package for leadership within casual dining.
Eligible shift managers at Five Guys can access medical, dental, vision, and 401(k) plans, supporting long-term financial and health security. These benefits complement the hourly wage and bonuses, enhancing the overall employment value.
During opening shifts, managers coordinate crew setup, verify food prep safety, ensure station readiness, and set the tone for customer service. Early oversight guarantees smooth daily operations and customer satisfaction from the start.
Retail leadership often focuses on inventory and sales metrics, while restaurant shift management demands rapid team coordination, food safety adherence, and customer interaction. Transitioning managers must adapt to the dynamic pace and guest-facing nature of food service.