Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Kennedale, Shift Leads actively coach crew members, ensuring smooth operations and maintaining high service standards, especially during peak periods. This hands-on leadership fosters teamwork and keeps the restaurant running efficiently under pressure.
Success as a Shift Lead here involves strong communication, a proactive attitude, adaptability, and a passion for customer service. Candidates who thrive show reliability and motivate their team to uphold Five Guys’ quality and cleanliness standards.
This role serves as a stepping stone to restaurant management, providing essential leadership experience. Individuals often move into higher managerial positions by demonstrating operational excellence and team-building skills gained as a Shift Lead.
The starting pay at $19.00/hour plus tips and bonuses at Five Guys is competitive within Kennedale’s fast-food sector, often surpassing similar roles. This reflects the company’s investment in attracting capable leaders in a growing local market.
Five Guys maintains steady hiring for Shift Leads in Kennedale due to ongoing business growth and turnover. The demand is consistent but balanced, making it a viable option for those seeking leadership roles in the local restaurant industry.
Five Guys emphasizes hands-on leadership with direct involvement in day-to-day operations, unlike some key lead roles that are more supervisory. This makes the Shift Lead role uniquely immersive, blending operational oversight with frontline teamwork.
The company offers mentorship, regular performance reviews, and access to training programs. This support system encourages Shift Leads to develop management skills and pursue promotion opportunities across Five Guys’ expanding network.
Kennedale’s community-oriented vibe fosters a friendly, team-focused environment. Shift Leads benefit from this culture by building strong connections with crew and customers, which enhances job satisfaction and operational harmony.
Unlike some retail lead roles, this position demands active management of food quality, safety protocols, and guest service simultaneously. The combination of operational and customer-facing duties creates a dynamic and challenging leadership experience.
Yes, employees enjoy perks such as weekly secret shopper bonuses shared among shift team members, complimentary meals during shifts, and access to comprehensive benefits including medical and 401(k), enhancing overall compensation.