Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Griffith's growing foodservice scene means shift managers play a crucial role locally, often gaining hands-on leadership experience that can propel them into higher management roles. The community’s demand for quality dining boosts opportunities for those managing shifts to showcase operational skills and team coordination.
Managing shifts at Five Guys in Griffith involves balancing busy peak hours with quieter times, demanding adaptability. The role’s flexible scheduling supports personal commitments, but readiness for dynamic problem-solving on the floor is key to maintaining smooth operations and guest satisfaction.
Shift managers at Five Guys differentiate themselves by combining strong leadership with customer service excellence. The brand's emphasis on quality and team performance helps managers build reputations for reliability and skill, making them attractive candidates for future hospitality leadership roles in Griffith.
Indiana Five Guys locations prioritize shift managers who demonstrate proactive communication, accountability, and a passion for mentoring. The ability to maintain high standards under pressure and foster a positive team environment aligns with the brand’s customer-first ethos in the region.
Peak hours often bring intense customer flow requiring swift decision-making and efficient task delegation. In Griffith, shift managers must juggle maintaining food quality, staff coordination, and guest satisfaction simultaneously—skills essential for thriving in fast-paced burger restaurant environments.
Five Guys enhances shift manager compensation through shared tips and performance bonuses, incentivizing leadership that drives customer satisfaction and store success. This structure rewards managers who excel in team motivation and operational excellence during their shifts.
Shift managers in Griffith, including those at Five Guys, typically start around $19.00 per hour, supplemented by shared tips and bonus programs. This competitive wage reflects local market rates and the managerial responsibilities tied to shift oversight and team leadership.
Five Guys offers shift managers distinct perks like free meals during shifts, a supportive team culture, and clear advancement pathways—benefits that enhance job satisfaction beyond standard fast-food manager roles in Griffith’s market.
Absolutely. The role serves as a foundational leadership experience with opportunities to develop operational oversight, staff training skills, and customer service excellence—all valuable assets for climbing into regional management or other hospitality sectors.
Five Guys' strong brand commitment to quality and customer experience shapes a shift manager’s focus on maintaining food safety, coaching staff, and ensuring efficient service. This brand-driven approach demands managers embody both operational efficiency and hospitality warmth.