NexlintoGeneral Manager
Company : Five Guys
Location : Burr Ridge, IL, 60527
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
A general manager at Five Guys thrives by actively engaging with the crew in a high-energy environment, coordinating tasks in real time, and fostering open communication. They motivate staff while overseeing smooth operations, ensuring the team stays energized and collaborative throughout busy shifts.
Successful general managers in Burr Ridge excel in adaptability, stamina, and problem-solving under pressure. They combine leadership finesse with hands-on involvement in daily operations, tailoring their approach to the community’s fast-paced dining culture and workforce dynamics.
General managers often advance into regional management or corporate leadership roles by building expertise in operations, team development, and financial oversight. Consistent performance, especially in brands like Five Guys, opens doors to broader responsibilities such as multi-unit supervision or training leadership.
Key traits include energy, communication agility, and a team-first mindset. Effective general managers inspire crew members, adapt swiftly to shifting demands, and maintain a positive atmosphere, all while managing operational efficiency and customer satisfaction.
The Burr Ridge area sees moderate competition for general manager roles, with candidates expected to combine leadership experience and food service knowledge. Local demand favors those who can lead dynamic teams in bustling settings like Five Guys, making relevant certifications and references valuable assets.
While not mandatory, a ServSafe certification is highly regarded in Burr Ridge’s food service industry, enhancing compliance with health standards. General managers should also stay current with Illinois state regulations on food safety and labor laws to ensure smooth restaurant operations.
The role combines leadership with a passion for the brand’s people-first culture, encouraging managers to engage directly with staff and customers. This integration fosters a lively environment where operational excellence and team morale go hand in hand.
Five Guys provides competitive base pay complemented by quarterly bonuses tied to restaurant performance. Additionally, they emphasize career growth, ongoing leadership training, and a vibrant team culture that celebrates both food and fun, setting it apart from many peers.
General managers at Five Guys in Burr Ridge typically earn between $50,000 and $65,000 annually, factoring in base pay plus quarterly bonuses. This aligns with competitive wages in the restaurant management sector for the Chicago metro area.