Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Landis, NC has a growing food service sector, increasing opportunities for shift managers. However, competition can be moderate due to nearby cities offering similar roles. Candidates with leadership experience and strong communication skills often stand out in this local job market.
While no mandatory certifications exist statewide for shift managers, food safety training like ServSafe is highly valued in Landis, NC. Holding such credentials can enhance your chances, especially in restaurants prioritizing health standards and compliance.
A Shift Manager oversees crew coordination, ensures food quality, and drives customer satisfaction during their shift. They also handle staff training, monitor performance metrics, and manage opening or closing tasks to keep operations smooth and efficient.
Strong interpersonal communication, multitasking, and decisive leadership are crucial. A Shift must motivate the team, address customer concerns swiftly, and maintain safety protocols while managing fluctuating demands during peak hours.
Starting as a Shift Manager offers a pathway to higher leadership roles, such as Assistant Manager or Store Manager. Progression often depends on demonstrated team management, operational efficiency, and a commitment to company values.
At Five Guys, Shift Managers benefit from structured bonus programs like secret shopper incentives and shared tips. The culture emphasizes energetic teamwork and clear advancement opportunities, making leadership roles uniquely rewarding.
Yes, Five Guys supports flexible scheduling, especially after training. This flexibility helps accommodate personal commitments while ensuring full-time hours are available for dedicated Shift Managers in the Landis area.
The starting wage for a Shift Manager at Five Guys in Landis, NC is $19.00 per hour, complemented by shared tips and bonus opportunities, creating a competitive total compensation package within the regional food service market.
Nearby localities might offer slightly varied responsibilities based on store size or brand, with pay ranging around $17 to $21 hourly. Landis positions often blend competitive wages with bonus schemes, attracting candidates seeking growth and stability.
Five Guys values dependability, proactive problem-solving, and leading by example. Shift Managers should inspire their teams, uphold high food and safety standards, and foster a positive environment to enhance guest experiences.