Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Richardson, TX, an Oil Change Assistant Manager not only performs technical services like oil changes but also leads daily shop operations, coaches team members, and ensures customer satisfaction, blending hands-on work with leadership responsibilities unlike typical technician roles focused solely on vehicle service.
Strong communication, team motivation, and problem-solving skills are essential. This role demands maintaining workflow efficiency while fostering a positive environment, especially during busy periods, to uphold service quality and safety standards in fast-paced automotive settings.
Candidates should be ready for tasks like lifting up to 50 pounds, maneuvering in service pits, and standing for long hours in varying temperatures. Physical stamina combined with safety awareness ensures smooth and effective shop operations.
Driven Brands provides competitive hourly pay with bonuses, paid training, free oil changes for employees, and comprehensive health benefits including dental and vision. Plus, 401(k) matching and fast-tracked career advancement make it attractive for motivated professionals.
Driven Brands emphasizes leadership development alongside technical duties, offering structured training and a performance-driven culture. Their employee perks like PTO, insurance options, and free oil changes create a balanced work environment distinct from many local competitors.
While not mandatory, certifications related to automotive service or safety (like ASE certifications) can enhance credibility in Richardson’s competitive market. Familiarity with local environmental regulations also benefits candidates managing shop operations.
Typically, the hourly wage ranges from $16 to $22, with bonus potential boosting overall earnings. Compensation reflects the blend of hands-on service and leadership duties, aligning with Richardson’s cost of living and regional job market standards.
Dallas-Fort Worth, including Richardson, has a steady demand for skilled oil change managers due to high vehicle density and service needs. However, competition exists, so demonstrating leadership aptitude and hands-on technical skills can improve hiring prospects.
Managing workflow efficiently, addressing customer queries promptly, and maintaining service quality under time pressure are daily hurdles. Balancing these while mentoring team members and ensuring safety protocols requires quick decision-making and adaptability.
Driven Brands offers fast-track advancement for Assistant Managers showing leadership and operational excellence, potentially moving up to Shop Manager roles or regional supervisory positions, blending technical expertise with broader managerial responsibilities.