Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
The fast-moving atmosphere at Five Guys in Lumberton demands sharp multitasking and quick service skills from Team Members. Employees balance food prep and customer interactions efficiently, ensuring smooth operations even during busy shifts, which creates an energetic yet rewarding workplace vibe.
Many assume Team Members only handle cash registers, but at Five Guys, roles span grilling, fry preparation, and maintaining cleanliness. This variety helps build diverse skills beyond typical crew member tasks, making the position more dynamic and engaging.
Emphasize your ability to work under pressure, strong communication, and adaptability across stations like burger prep and fry cooking. These skills align with Lumberton’s restaurant pace and Five Guys’ focus on teamwork and quality guest experiences.
Five Guys emphasizes hand-crafted food and a vibrant crew environment, so Team Members enjoy cross-training and a collaborative culture. Unlike some fast-food roles, this position encourages involvement in multiple tasks, fostering both skill growth and camaraderie.
Starting wages typically begin at New Jersey’s minimum, around $14-$15 per hour, with opportunities for tips and bonuses. The compensation package also includes employee food discounts and flexibility, making it competitive within Lumberton’s restaurant job market.
Five Guys encourages internal growth by offering cross-training and leadership opportunities. Team Members who show strong work ethic and teamwork skills can progress to supervisory roles, gaining valuable experience in restaurant operations and management.
Yes, Five Guys offers flexible shift patterns including days, evenings, and weekends. This flexibility suits students or those seeking part-time hours, enabling a balance between work, study, and personal commitments.
Interviews focus on customer service aptitude, teamwork ability, and willingness to learn multiple tasks. Candidates may be asked about handling busy environments and contributing to a positive restaurant culture, reflecting the fast-paced and collaborative nature of this role.
Lumberton has a steady demand for restaurant staff due to its growing dining scene. Five Guys often seeks energetic Team Members to keep up with customer flow, so applicants may find consistent openings and competitive hiring timelines.
Expect extended periods of standing, quick movements between stations, and maintaining speed without sacrificing food quality or cleanliness. This active environment requires stamina and focus, which are essential for smooth shift execution.